Taha Ali

Experience

• 

  HRSG - Innovative Business Solutions

  May 2014 - May 2014

  Admin

  - Performed administrative functions, including filing paperwork.

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  Asaan Health System

  Jun 2017 - Sept 2017

  Graphic Designer

  - Developed creative design for marketing packages, including print materials,brochures, banners and signs.- Built corporate brands by designing cohesive looks between elements such as logosand letterheads.- Used Adobe Illustrator and Adobe Photoshop to develop product mockups andprototype designs.

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  Pakistan Civil Aviation Authority

  Aug 2017 - Sept 2017

  Frontend Developer

  Front End Development using (HTML, CSS)

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  Total Network Solutions Pakistan

  Feb 2018 - Mar 2019

  Database Developer

  Research Work:Aircraft Inspection Using Drone, final year project. Aim to reduce the manual flightinspection by introducing automated inspection process through Digital ImageProcessing.Worked as a core team member with following responsibilities:- Evaluate, design, implement and modification of database- Coordination with project management staff on database development timelinesand project scope- MySql database implementation on (PHP MyAdmin)- Image enhancement for research work using Digital Image Processing techniques(MATLAB) Show less

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  Healthrahbar

  Sept 2018 - Oct 2018

  Graphic Designer

  - Prepared images to coincide with social and blog posts.- Assisted with designing of print materials such as flyers and ads by producing basiclayouts, selecting colors, and tracking down appropriate images.- Created various logos for products.- Monitored social media and online sources for industry trends.- Used Adobe Illustrator and Adobe Photoshop to develop product mockups andprototype designs.

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  International Credit Information Ltd - ICIL-Pakistan

  Oct 2019 - Jan 2020

  Business Development Executive
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  EnVision Technologies

  Oct 2019 - May 2020

  Search Engine Optimization Executive
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  Expo Digital Australia

  Jun 2020 - May 2021

  Co-Founder
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  Cloud Innovators Solution

  May 2021 - Aug 2021

  Sales Support Executive

  Key Responsibilities: - Respond to customers professionally to provide information about services, take/cancel orders, or obtain details of complaints. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. process orders. - Follow up to ensure that appropriate actions were taken on customers' requests.- Refer unresolved customer grievances or special requests to designated departments for further investigation. - Handling live chats, emails, calls and messages.- Complaint Management & Solving Customer grievances Show less

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  Covalent

  Sept 2021 - Jan 2024

  Operations Engineer

  -~- Data export based on customer requirements-~- CIF and Embossing file execution-~- Coordinate with clients to gather change requests and provide Level 2support for production issues, ensuring timely resolution and client satisfaction -~- Deployment of new patches, ensuring smooth integration with existing systems and minimizing downtime.-~- Performing and assisting seniors in the gathering of requirements from on boarded client’s for change requests or new features.

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  1LINK (Pvt) Limited

  Jan 2024 - now

  Associate - Core Applications