Vishwas Patil

Experience

• 

  SITEL India Pvt Ltd

  Oct 2004 - Jul 2012

  Asst Manager

  1. Profile SummaryProfessional with 8 + years’ experience in the area of attention and service to the customer, Operations, service delivery , sales and marketing, working with the productivity objectives and targets aimed at the achievements of the company’s short and long term goals.I count with the following characteristics: Outgoing, leadership, staff management, good handling in the development of friendly and respectful relationships. Listening skills, and force sales administration, sales closing with many types of customers, negotiation skills with a lot of initiative to solve problems efficiently and achieve the goals set by the company.Position DescriptionSITEL IndiaExperience:October 1-2010 – Till DateSitel India LimitedDesignation: Asst. Manager (OMTT) (ICICI LOMBARD GENERAL INSURANCE) Handling a team of 5 Team leaders with 18-25 Executives Each and driving them to achieve required targets of sales and Renewal.  Handling technical escalations and Client interaction for India’s best private sector Insurance Co. “ICICI LOMBARD” Handling and managing External and Internal Clients, Managing day to day activities Sales Resource Management Team Management Assisting in preparing Sales policies and marketing Strategies etc. Show less

• 

  DIGICALL TELESERVICES PVT LTD

  Jul 2012 - Apr 2013

  Manager Operations

  Organisational ExperienceJul’12- Present Digicall Teleservices Pvt. Ltd., Pune (Kotak Life Insurance) as Manager OperationsRole • Managed the daily sales and operations of the process• Handled Outbound and Lead generation processesAccomplishments• Distinction of giving best & highest billing worth Rs. 15 lakhs for Aug 12 in last one year• Successfully revamped strategies of training

• 

  Salesify, Inc.

  Jun 2013 - now

  Sr. Managing Consultant

  Telesales | Contact Discovery | Lead Generation | Appointment Setting | Appends | Verifications | CRM Cleansing | Event Traffic OptimizationTo deliver high quality demand generation solutions at a reasonable cost. Salesify services include building customized B2B prospect databases, appointment setting and integrated lead generation programs, renewal and maintenance sales, and database cleansing and appends.leverages proprietary methodologies and a highly talented team of both US and offshore resources to deliver high quality, cost effective demand generation programs for hundreds of clients. We were the first in the industry to offer a quality guarantee on our services and the first to offer pay-for-performance pricing. Show less

• 

  FREELANCE TRAINING SERVICES

  Jan 2015 - now

  CRT AND SOFT SKILLS TRAINER

  Soft Skills , Personality Development Trainer & Life style Coach• Facilitates day-to-day soft skills classes to assist students in gaining knowledge and soft-skills needed to secure employment• Conducts classes in an atmosphere that promotes caring and respect in accordance with the Mission and Vision of Organization & Department• Plans, organizes, and administers the prescribed curriculum to students with the support of the Soft Skills Employment Coordinator• Prepares written test & student’s progress reports to concern• Demonstrate understanding of Employability skills, teaching materials, and procedures with understanding of various teaching methods Show less

• 

  SB Jain Institute of Technology Management and Research, Yerla

  Jan 2017 - now

  Asst Professor
• 

  Kaizen Academy of Communication, Employability & Soft Skills

  Nov 2018 - Sept 2019

  Head Of Business Operations
• 

  ICICI Foundation for Inclusive Growth

  Sept 2019 - Mar 2021

  Consultant Faculty
• 

  IGuru

  Mar 2021 - now

  Head- Training, Implementation & Support