Maria Vasilakis

Experience

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  Navisite

  Jan 2004 - Nov 2023

  Senior Billing Analyst

  Senior Billing Analyst (2006 – 2023) • Worked with internal technical teams to design and test a new, in-house billing system that better handled the complexities of the company's services more accurately, such as metered usage, SaaS and T&M billing.• Managed the accuracy of over 1000 monthly invoices by analyzing reports to identify potential system issues before finalizing invoices to meet strict monthly deadlines. • Managed customized customer billing requirements as well as manually adding usage and hourly time for services that were not automated. Manually added data to various systems and databases. • Prepared and evaluated monthly billing reports for management. • Drove operational excellence by establishing, documenting and continuously improving billing procedures and processes.• Continuously identified areas of improvement and drove policy changes by collaborating with Finance, IT, Sales, Order Processing and Collections Teams.• Managed multiple billing integration projects related to company acquisitions.Billing Resolution Specialist (2004 – 2006)• Hired as part of a temporary three-person task force to troubleshoot systemic billing process and quality issues and to develop better billing practices for the billing team.• Reviewed client billing disputes and conducted full contract reviews to restore accounts to client satisfaction. • Discovered over $1M in unbilled revenue that spanned back several years. • Hired permanently within the first year to take over the company’s client invoicing. Show less

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  PRBOOKKEEPING LLC

  Jan 2024 - now

  Bookkeeper

  I partner with small business entrepreneurs and give them the resources to help increase their profits. I organize and optimize their books as well as provide actionable data to grow, exceed and succeed. I save them an average of 60 hours a year by streamlining their books and freeing up their valuable time to do what they do best. Reach your professional best by spending your valuable time growing your business and less time on sorting and managing transactions. My business is minding your business. Show less