Muhammad Athar

Experience

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  Inbox Business Technologies

  Mar 2012 - May 2014

  Manage IT services as Resident Engineer

  Key Responsibilities: Responsible for designing, organizing, modifying, and supporting a company's computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments. Responsible for providing technical assistance and support related to computer systems, hardware, Or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and Implements solution. Resolve tickets assigned within SLAs (analyzing and troubleshooting faults) from Helpdesk And escalate if required, updating the Helpdesk system after working on every ticket. Show less

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  360 TECHNOLOGIES

  Dec 2014 - Jun 2015

  IT Technical support Engineer

  Key Responsibilities Responsible for designing, organizing, modifying, and supporting a company's computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments. Responsible for providing technical assistance and support related to computer systems, hardware, Or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and Implements solution. Resolve tickets assigned within SLAs (analyzing and troubleshooting faults) from Helpdesk And escalate if required, updating the Helpdesk system after working on every ticket. Show less

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  Telconet Services (Pvt) Limited

  Jul 2015 - now

  IT Technical Support Engineer

  Highly self-motivated, proactive and organized IT technical Support Engineer with experience in the field of IT solution provider and software solution industry (INBOXBIZ &360 TECHNOLOGIES & TELCONET ) with excellent analytical, detailed oriented, and team work skills. Have versatile experience in Training & Development, Team Building, including analyzing, designing, installing, maintaining, and repairing hardware, software and networks