
Dylan Gladd
Warehouse Worker

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About me
Central Office Manager at CTG
Education

State University of New York College at Plattsburgh
2017 - 2019Bachelor's degree Computer Security BBachelors Degree in Computer Security

Clinton Community College
2015 - 2017Associate of Arts and Sciences (A.A.S.) Computer Information Systems 3.6Activities and Societies: Phi Theta Kappa
Experience

Ice Fulfillment Company
Jul 2014 - Apr 2016Warehouse Worker
Residential Resources
Jan 2017 - nowDirect Support Professional
PrimeLink, Inc
Feb 2019 - Aug 2020Internet TechnicianOversee and troubleshoot customers network connections. Provision new equipment to be deployed in the field. Remotely update equipment that is already in the field.

FirstLight Fiber
Aug 2020 - Apr 2024Change Management Engineer
Sept 2022 - Apr 2024Customer Repair Technician II
May 2022 - Sept 2022Customer Repair Technician
Aug 2020 - Jun 2022

Champlain Technology Group
May 2024 - nowCentral Office ManagerOversee and maintain data and voice networks. Manage projects and improvements. Responsible for overseeing trouble tickets and network equipment. Ensure CO team is running efficiently and effectively.
Licenses & Certifications

Sophos Certified Engineer
SophosDec 2019
Honors & Awards
- Awarded to Dylan GladdSophos Certified Engineer Sophos Dec 2019
- Awarded to Dylan GladdPhi Theta Kappa Honor Society - 2017 Inducted in to PTK Honor society for good grades of 3.2 gpa and above held consistently for more than one semester.
- Awarded to Dylan GladdExcellence in Computer Information Systems Clinton Community College Oct 2015
- Awarded to Dylan GladdExcellence in Computer Technologies Clinton Community College Oct 2015
- Awarded to Dylan GladdEagle Scout Boy Scouts of America Oct 2012 Earned the rank of Eagle Scout along with a Bronze Palm. Earned rank after completing all requirements which included a service project that had to benefit the community. For my service project I built a 48 foot long by 6 foot wide bridge, constructed out of rough cut hemlock, located on a public hiking trail in Saranac New York.
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