Obinna Iroadiogu

Experience

• 

  Royal exchange plc

  Sept 2012 - Mar 2013

  Intern ( IT department)

  • Help staff with hardware, software and network related issue. • Assisted users with printer related issues• Carried out maintenance and servicing of computer hardwares.

• 

  Zenith Bank Plc

  Dec 2015 - Oct 2021

  •Configure hardware, devices, and software to set up workstations for employees.•Provided basic end-user troubleshooting and desktop support on windows.•Provide support for computer peripherals.•Troubleshooting and deployment of instant card printers.•Set-up and management of unified retails system•Provisioning of windows image for bank wide deployment •Setup of devices for remote connections.•Installed 250+ desktop computers during a company-wide project.•Improved the overall windows image deployment through designing and utilization of tools like WDS and image burn.•Perform various technical functions to satisfy request including password changes, group permission administration, and other duties. Show less

  • System Administrator

    Jan 2018 - Oct 2021

  • Bank Teller

    Dec 2015 - Dec 2017
• 

  Quantum Zenith

  Nov 2021 - Oct 2022

  System Administrator

  - Provided user support on Windows 10 setup and management- Managed the procurement of Computer systems and peripherals with the admin team- Provide support to 3rd party vendors in the design and deployment of the financial applications used by the various arms of the organisation- Managed the various application servers, ensuring they were up to date on patches.- Worked with the NGX teams in resolving connectivity issues to their servers- Managed the user profiles and relevant permissions on Active Directory.- Managed user access and permissions on application software such as Infoware and IBS.- Setup of workstations for new staff of the organisation- Managed the project of improving the E-signature for the organization. Show less

• 

  Zenith Bank Plc

  Nov 2022 - now

  Citrix Administration:• Provide advanced support for Citrix environment including version updates, image creation, application deployment.• Maintain desktop and application distribution through Storefront/Workspace to various branches and subsidiaries. • Maintain machine catalog images and delivery groups.• Responsible for maintaining Citrix environment servers at latest patch levels. • Create and configure new applications for distribution to users.• Evaluate and recommend expansion needs based on utilization of the environment. VMWare Administration:• Experience with enterprise-level virtualization, designing, implementing and maintaining VMware ESXi servers and clusters.• Experience in installing, upgrading VMware systems and servers, and maintaining the security and stability of the VMware environment.• Knowledge of networking integration into VMware ESXi and hands-on troubleshooting common problems• Good hands-on technical and troubleshooting experience including provisioning, Configuration, modification, and decommissioning.• Experience in handling virtual machine server and appliance instances, snapshots, and restorationServer Administration:• Collaborate with the Windows Administration Team to ensure the integrity, availability, and security of Windows Server environments.• Provisioning Servers and assisting application team with configuration of applications.• Perform vulnerability remediation across Windows and Active Directory Services.• Ability to write, read and execute basic scripting and automation to perform technical job functions.• Keep servers and services up to date with security patches, certificate updates and hotfixes.Nutanix AHV :• Build, manage and monitor Nutanix virtualization environment, creating windows Servers, and presenting network and storage resources.• Experience of Nutanix PRISM central and Nutanix AHV• Patch management using LCM Show less - Work with the Information security teams to ensure baseline compliance of all workstations within the bank using tools like SCCM, PSEXEC etc- Using Remote tools to provide First level support to users in cases where the System Administrator is unavailable- Received inbound phone calls transferred from tier 1 specialist to research and resolve advanced technical issues- Preparation of the bank's windows specialised image using MDT for bank wide deployment- Development of scripts to automate various tasks- Research and development on improved methods of operation- Installation and deployment of remote laptops to staff- Perform bulk user management- Deployment of applications using SCCM- Manage identities in Microsoft Azure Active Directory- Plan migration of on-prem users and groups- Microsoft Exchange online Administration and Deployment- Implement Multi-factor Authentication Show less

  • Infrastructure Engineer

    Jun 2023 - now

  • System Administrator

    Nov 2022 - May 2023