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Manikandan KRD

Manikandan KRD

Followers of Manikandan KRD258 followers
location of Manikandan KRDBengaluru, Karnataka, India

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  • Timeline

  • About me

    Assistance Manager at BNP Paribas

  • Education

    • SOURASHTRA COLLEGE

      2000 - 2003
      Bachelor of Science - BS Mathematics

    • Sourashtra Higher seconday school

      1998 - 2000
      Secondary Electrician 74.5%

      Activities and Societies: NSS Rewarded as NSS best candidate

    • Sourashtra Higher secondary school

      1997 - 1998
      62%

    • Karnataka State Open University

      2010 - 2011
      Post graduation in Diploma Business Administration and Management, General 63%

      Activities and Societies: Post graduate diploma in Business administration

    • Madurai Kamraj University, Madurai

      2000 - 2003
      Bachelor's degree Mathematics

      Activities and Societies: NSS team

  • Experience

    • Wipro Infotech., Mysore (Karnataka)

      Sept 2006 - Dec 2013

      Working as Site Incharge taking for Technical contact center , Service desk operations. Experience in Technical shift lead for technical contact center, provided technical support engineer for all engineers , Giving technical and process training, appraisal for all direct reportees Balding technical calls and providing L1 and L2 supports to users , handling desktop, laptop and server services internally, received best team player award Handling service desk tickets and L1 supports

      • site incharge

        Mar 2012 - Dec 2013

      • Technical Lead

        Oct 2009 - Mar 2012

      • Technical Support Engineer

        May 2007 - Oct 2009

      • Technical support trainee

        Sept 2006 - Apr 2007

    • Wipro Infotech

      Jan 2014 - Nov 2018
      Operation Incharge

      Working in the client location HDFC Life insurance, Incharge of IT operation and SPOC for South location. Received " SAMRAT ASHOKA AWARD "

    • Microland

      Nov 2018 - Jul 2020
      Operations Manager

      Working in the client location BNP Paribas, Maintains the operational integrity of the technologies and service provided. Monitorning Incident and Request till closure , any outage occur in infra prompt response to client and support the business needs till closure.

    • BNP Paribas

      Sept 2020 - now
      Assistant Manager

      Taking care Bangalore site

  • Licenses & Certifications