Laura C.

Laura C.

ISO Representative / Administrative Assistant

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location of Laura C.Detroit Metropolitan Area

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  • Timeline

  • About me

    Vehicle Environmental Compliance Specialist - Technical Safety and Regulatory Compliance

  • Education

    • Oakland Community College

      -
      Associate of Arts - AA Liberal Arts and Sciences/Liberal Studies
    • Olivet College

      -
      Bachelor of Arts Psychology / Business Administration
  • Experience

    • MC Precision, Inc.

      Jan 2004 - Jan 2009
      ISO Representative / Administrative Assistant
    • NSF International

      Jan 2009 - Jan 2011
      Certification Services Specialist
    • Leoni Engineering Products & Services

      Mar 2012 - Nov 2015
      Quality Coordinator

      Effectively managed coordination and maintenance of Quality System requirements including company-wide ISO 9001:2008 compliance, work procedures, internal audits, and corrective and preventative actions for four varying product groups. Provided valuable assistance in continual quality growth through interaction with Supply Chain Management and by providing support with Global Regulatory Requirements. Promoted inter-departmental collaboration for strategic planning and formulation of company-wide quality procedures.Key Achievements: Significantly contributed to facilitation/implementation activities of document control software for company ERP system by performing detail process mapping of internal processes and activities. Facilitated company’s Health and Safety Program, coordinated meetings, and assisted in implementation and monitoring of safety policy, procedures, and work instructions Show less

    • HORIBA INSTRUMENTS

      Nov 2015 - Jul 2017
      Quality Specialist

      Administrator for Internal Audit Program with accountability for audit scheduling, expertly managing audit team, and non-conformance/corrective action outcomes. Performed strategic planning within all levels of internal processes for sales, applications, design, project management, purchasing and manufacturing of products, and commissioning for automotive test cell customers such as EPA, Ford, and General Motors. Administrator for Quality System requirements and for global initiative for continuous improvement.Key Achievements: Closely monitored company performance by gathering relevant data and producing KPI trending reports. Obtained IATF 16949:2016 and ISO 9001:2015 Lead Auditor Training certification. Ensured customer satisfaction and company compliance as liaison for customer quality system representatives and third party/external vendors. Show less

    • Laird Technologies, Connected Vehicle Solutions (now Molex)

      Jul 2017 - Jan 2019
      Quality Engineer III

      Provide critical support to FCA global program in numerous ways including championing 8D/Corrective Action process, leading root cause analysis activities and follow-up warranty return analysis, and acting as the voice of customers for quality issues. Internal auditor for IATF 16949:2016 transition, meeting deadlines and regulations for successful certification. Significantly contribute to design development process though collaboration with relevant departments and through direct contact with quality team at Shanghai manufacturing site.Key Achievements: Completed IATF Lead Auditor training, gaining valuable knowledge of auditing procedures and techniques and ensuring compliance with all internal and external regulations. Greatly improved time implementation of corrective action to customer concerns, resulting in higher levels of customer satisfaction. Assisted in advanced quality planning for new products and maintained 24-hour customer response time for any and all issues. Show less

    • Stellantis

      Jan 2019 - now

      Support vehicle environmental certification and compliance risk management activities; support project management work plan items and working group activities. Support all processes and procedures for the Technical Safety & Regulatory Compliance organization. Lead efforts to develop and document major processes, roles and responsibilities and controls for the organization. Work with Subject Matter Experts, team managers and business partners to define key business processes and design effective controls to ensure process compliance.

      • Vehicle Environmental Compliance Specialist

        Feb 2023 - now
      • Process Specialist

        Jan 2019 - Feb 2023
  • Licenses & Certifications

    • ISO 9001:2008 Lead Auditor Training for Aerospace Industry (AS9100) C

    • ISO 9001:2015 & IATF 16949:2016 Lead Auditor

    • ISO 9001:2015 & ISO 14001:2015 Transition Training

    • ISO 9001:2015 Lead Auditor

    • Level 1 - Safety & Health General Industry Certificate