Fiona Chan

Experience

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  Scotbeef Ltd

  Oct 2007 - Mar 2009

  Accounts Assistant/ Receptionist

  • Using SAGE MMS – I processed a high volume of invoices and ensured these invoices were paid on time in order to avoid the business account being suspended.• I manage the switchboard on reception and organised visitor’s arrangements.

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  The Wise Group (Home Energy Scotland)

  Mar 2009 - Sept 2011

  • Project managed the Energy Saving Trust Home Renewables Advice service via home visits and follow up activity to encourage the take up of micro generation technologies • Provided in-depth, impartial advice on a range of technologies including wind turbines, hydro, solar PV, solar thermal, heat pumps, biomass and micro CHP • Provided a detailed home feasibility study and use Reduced Standard Assessment Procedure (RDsap) to provide energy efficiency information • Full, up to date knowledge on the Feed in Tariffs and Renewable Heat Incentive • Represent the advice centre network at events and delivering presentations on renewables • Provided dedicated in-house training sessions for the advice centre • Collaborated with Fintry Development Trust to generate 80+ visits and 20+ installs Show less • Organised and attended events with the objective to engage with individuals and encourage them to adopt in energy efficiency measure • Delivered presentations and surgeries at events • Build upon partnerships with community groups to ensure maximum penetration of services is achieved • Worked in partnership with the marketing team to maximise the referrals to the Energy Assistance Package • Worked closely with the Advice Team Leader to ensure all referral targets are met • Provided a high standard of customer service that made it more convenient for the general public to take up energy efficiency measure like boiler upgrade, loft insulation and low energy lighting Show less

  • Microgeneration Specialist

    Dec 2009 - Sept 2011

  • Personal Advisor / Outreach Worker

    Mar 2009 - Dec 2009
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  Emotion Energy Ltd

  Oct 2011 - Apr 2014

  Operations Manager

  • Oversee the day to day activities to ensure that projects/installations are delivered efficiently • Using the PV sol software I provide solar PV designs, specifications and roof layout for the sales team • Organise installations from the sourcing of scaffolding, plant hire equipment and procurement of solar modules/ inverter and coordinating timescales of delivery between the client and subcontractor • Manage the working relationship between the subcontractors to make sure that they have the details of each job we assign to them. • Assist the client on completion of Feed in Tariff paperwork • Submission of G83 paperwork to the local DNO • Provide quotes on a range of technologies including solar PV, wind, solar thermal and heat pumps • Delivery of over 300 solar PV installations according to MCS standards • Project managed the installation of a 150kW solar PV system for Mackies of Scotland Show less

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  The Wise Group (Resource Efficient Scotland)

  Apr 2014 - Aug 2015

  Implementation Advisor

  Resource Efficient Scotland advice and support service is a package of free support provided by the Scottish Government to help organisations in Scotland save money through using resources more efficiently. • Promote Resource Efficient Scotland advice and support service to private and third sector organisations• Carry out site audits for businesses to identify any resource efficiency improvements, specifically in the areas of energy use, waste management and water and raw materials use. • Provide follow up support and carry out implementation projects to identify and overcome any barriers to implementation• Worked as part of the Ecowise team to achieve ISO 140001 accreditation for the Wise Group• Delivered one to one support to over 60 organisations in the first year in this role.• Successful delivery of a regional cohort via the Greenlight programme to offer Resource Efficient Scotland advice and support service to members of Chamber of Commerce Glasgow. Show less

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  Scotland Food & Drink (seconded by Zero Waste Scotland)

  Sept 2015 - Apr 2017

  Sustainability Manager

  Scotland Food & Drink is a unique leadership organisation - supported by the Scottish Government - tasked with growing the value of Scotland's food and drink sector, making it more profitable and delivering greater global success in a challenging and competitive environment.• Worked with industry groups and key stakeholders to embed environmental sustainability within business operations in the food and drink industry• Project managed and delivered the M&S Scottish Supplier Exchanges• Delivered “Sustainability in the Supply Chain” session at the ASDA Supplier Development Academy• Developed detailed understanding of retailer’s supplier engagement programmes for sustainability• Presented at the All Energy Conference at the “Sustainability and energy efficiency in the food & drink sector” session alongside Macphie as a case study.• Carried out research to benchmark the food and drink industry’s sustainability performance in Scotland with other countries and provide recommendations to the SF&D 2030 industry strategy• Worked cooperatively with communications teams at both ZWS and SF&D to ensure sustainability messaging is delivered to the industry• Managed and coordinated the SF&D Environmental Sustainability Steering Group - the group brings together strategic partners to identify joint opportunities for action on energy, water, raw materials, waste and logistics. Show less

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  Local Energy Scotland

  Jul 2017 - Apr 2018

  CARES Development Officer

  The Local Energy Scotland team delivers free and impartial advice, assisting communities, third sector organisations, rural business and landowners across the Scotland to generate and/or benefit from renewable energy projects and local renewable energy systems.Providing support and advice to communities & local organisations aiming to benefit from local energy and renewables.Responsible for a portfolio of projects including development of renewable installations, local energy systems, shared ownership and community benefit.Supporting eligible organisations to apply for funding in the delivery of their projects & initiatives to maximise local benefit from local energy and renewables. Show less

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  North Ayrshire Council

  May 2018 - now

  Sustainability Officer

  To manage and deliver domestic and non domestic sustainability projects and initiatives across North Ayrshire in support of Council & governmental strategy and policy. Responsible in identifying funding opportunities and project management services for the implementation of the recommendations within the Council's Environmental Sustainability and Climate Change Strategy.