David Evans

Experience

• 

  HSBC

  Feb 2000 - now

  Manage fraud strategies for HSBC Debit and Credit card base. Conducting detailed analysis to identify trends to ensure customer service is balanced against fraud prevention - primarily using SAS software. Comfortable dealing with people of all levels - confident communicator and presenter. Involved in a number of innovative projects and lead on tokenisation projects for UK Card Fraud team.Previous operational managing experience managing an onshore and offshore call centre team.

  • Senior Manager Fraud Decisioning & Insights (Debit Cards)

    Dec 2022 - now

  • Senior Manager, Fraud Decisioning & Insights (Cards)

    May 2021 - Dec 2022

  • Senior Manager, Fraud Management

    Aug 2019 - May 2021

  • Manager, Fraud Analytics

    Oct 2012 - Aug 2019

  • Project Manager, Fraud Analytics

    Dec 2008 - Oct 2012

  • Assistant Manager, Fraud Analytics

    Jun 2005 - Dec 2008

  • Fraud Analyst

    Feb 2000 - Jul 2005