John Shio

Experience

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  Sokoine University of Agriculture

  Jun 2014 - Sept 2014

  Data Entry Assistant

  Participated on an internship as a data entry assistant in the Sokoine National Agricultural Library-Gained analytical skills in statistics-Acquired knowledge on SPSS statistical package use.

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  National social security fund

  Jul 2016 - Sept 2016

  Accounts department Intern

  • Receiving the beneficiaries who came to submit their contribution physically on behalf of the accountant and participate in opening claim files and initiation of electronic payment• Assist in contribution collection through data input to the system• Participate in summing up and doing checks and balances on a daily basis contributions brought by pension fund beneficiaries, printing the report, and submitting the cash and cheque collected to the cashier for deposit• Manual checking of the beneficiaries contribution and initiating pension payments in Benefit processing department.• Performing Bank reconciliation tasks monthly on the contribution sub department. Show less

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  Southern Highlands Youth initiative

  Jan 2017 - Nov 2018

  Treasurer &Co founder

  • Participating on writing of grant proposals• Financial management• Financial monitoring of the grants• Financial advisor to the organization

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  Burger53

  Nov 2017 - Dec 2019

  Restaurant Manager

  • Handling day to day financial and social activities as an assistant financial controller and a team leader• Handling Social media platforms that includes TRIPADVISOR,FACEBOOK AND INSTAGRAM ACCOUNTS• Managing sales cash in day to day financial activities within 16hrs of work daily• Customer service and handling• Managing internal staff.

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  MultiChoice

  Mar 2018 - Apr 2018

  Customer Service Trainee

  Trained on Multichoice products acquintance,knowledge on how to solve different day to day problems on Multichoice services brought by customers through different media contacts available, also a training on how to use system used by Multichoice on customer service computerized platforms and customer handling skills

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  NMB Bank Plc

  Feb 2020 - Mar 2021

  Direct Sales Staff

  ● Built, developed, and maintained profitable lending and deposit relationships with new and existing customers. Consults with customers and prospects at their places of business in order to understand their current business practices and identify their financial goals and needs.● Resolved customer service issues, opening new accounts, offering convenience services, and helping the Branch meet sales objectives contributing to the success of the bank.● Consistently achieved sales target and increasing monthly revenue by 10% in spite of challenging market competition.● Revived 50+ dormant accounts, resulting in meeting sales targets.● Leveled with the competition within 3 months of working on a rigorous sales campaign.● Outreached 400 unbanked communities’ households in a period of 10 months which contributed branch revenue with almost 500 million Tanzanian shillings’ worth of, both cheap and bulk deposits. Show less

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  GeeStar Jewelery Limited

  Mar 2021 - Jul 2022

  General Manager Operations

  ● Evaluating in-house expenses to identify opportunities to reduce spending by 25% each quarter● Oversee the payroll processing in both bi-weekly and monthly bases for more than 100 employees with less 0.1% of financial errors● Increasing customer service satisfaction rate by improving customer service● Researching and building relationships with new clients by planning approaches and pitches.● Responsible for brand management, partner relationships, new product development

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  Absa Group

  Jul 2022 - now

   Support Merchant Relationship Manager with collections and full filling of thedocumentations and requirements for Merchant onboarding Prepare both pipeline and sales performance trackers on a daily, weekly, andmonthly basis and provide results to the Merchant Relationship Manager. Recruit new business within the allocated market at a profitable level Customer visits and checking of Absa POS Machines to ensure they are in service Proactively create and develop business relationships with companies Build close working relationships with Absa Corporate team contacts and otherGroup/external key business influencers to create business opportunities Identification of cross sale opportunities and introduction of leads to RM Implement activities to deliver value added products and services, generatingincreased income and revenue from existing accounts Fully understand the workings of Absa card and the pricing and risk strategy Identification of potential merchants and convert them quicky especially newbusiness which are expected to open. Provide technical support to Merchant Customers especially related to Cardproducts Develop an understanding technical knowledge of the cards product which helpduring pitching with potential and prospect clients. Understand strength and weakness of competitors in the market. Responsible for developing a personal sales plan to achieve targeted objectivesand goals Personal time management of day-to-day activities to maximise return onresources Keeping fully updated on customer activities as reported in the media and viainternal Group sources Show less

  • Zonal Account Manager (Merchant)

    May 2024 - now

  • Account Manager (Merchant)

    Aug 2023 - May 2024

  • Merchant Sales & Service Support

    Jul 2022 - Aug 2023