David Salas

Experience

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  Latin American BYTE, Inc.

  Aug 2004 - Sept 2007

  Analista programador

  Analysis and design, project scheduling and manage software developers.Business model design for technical requirements, develop architecture forsolutions.

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  Xerox

  Sept 2007 - Oct 2011

  Team Leader & System Analyst

  Attributions in providing software solutions and business processes MetLife thelargest insurance provider in the medical area of USA.As team leader to carry out actions that enhance team productivity andallocation of specific tasks to the development team, as a leader to be responsibleand accountable. Also act as support for SDM manager and help the localmanager for the tuning of the software development process and for the care ofhuman resources and other administrative tasks.As a systems analyst the main purpose is the development, testing andimplementation of solutions and these are:- Research and identify customer needs.- The development and coding requirements.- Implementation, testing and debugging applications- Communication with SDM, the quality control team and the client if necessarywith teams in multiple countries.- QMS documentation creation and review- Joint reviews to confirm the product meets its purpose and/or requirements. Show less

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  Tigo Guatemala

  Oct 2011 - Jan 2023

  IT Demand Management Project Manager

  Powers internal customer as an architect is to provide solutions Tigo Business corporate platforms, process improvement, methodology implementation, coordination of development teams, project management from start to finish, provider coordination, quote and buy with different suppliers, management budget of the project, coordinating the development cycle, documentation, business cases, feasibility analysis.

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  Millicom (Tigo)

  Apr 2022 - now

  Regional IT Manager

  Attributions: Lead the IT team in the creation of a new company within the Millicom group, where we implement digital tools integrated into IT management to support the operations of the companies in the region: 7 countries + HQ MIA.Establish and supervise a highly skilled technical support team, ensuring that IT needs are addressed effectively and promptly.Develop and implement agile change controls that guarantee the stability and continuity of information systems.Responsible for the implementation of core business platforms, enabling the company to operate efficiently and increase profitability.Lead IT and transformation projects by collaborating directly with operational teams to ensure the delivery of high-quality results.Establish and carefully monitor KPIs to guarantee the efficiency and effectiveness of the IT team, presenting detailed management reports to support decision-making and ensure business continuity.Achievements: Lead the implementation and transformation of platforms (ERP, CRM, processes, migration, and integration), designing and establishing effective support and maintenance processes, change control, as well as operational support.Develop manage controls and reporting systems to inform senior management about the status and progress of projects and systems.Develop work teams (training and adoption of processes and tools) and rigorously supervise the tracking of IT projects and programs, ensuring delivery with quality results. Show less