
Urvi Thakker
Customer Assistant

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About me
BSc degree in Biomedical Sciences | Phlebotomy & Laboratory Techniques | Healthcare & Clinical Research Enthusiast | University of Hertfordshire
Education

Barnet College
2017 - 2019A levels- Chemistry- Biology- Psychology

University of Hertfordshire
2019 - 2022Bachelor's degree Biomedical Sciences, General 2.1Key Modules:- Bioscience Research Methods- Cell and Microbiology- Core Biochemistry - Human Physiology with Pharmacology- Blood Sciences- Cell and Molecular Biology- Cytology and Histopathology- Genes and Genome- Microbiology of Disease- Principles of Immunology - Clinical Microbiology- Cellular and Molecular Pathology- Clinical Biochemistry and Immunology - Applied and Integrated Biomedical Science- Project
Experience

Landys Chemist
Mar 2017 - Mar 2017Customer AssistantKept thorough patient records that included lists of prescriptions and important biodata.Maintained up-to-date records, accurately counted drugs, chemicals, and supplies, and received positive praise on my work ethic and attention to detail.Responded to inquiries and assisted pharmacy consumers in finding requested merchandise.

Rosemary Medical Centre
Jun 2018 - Jun 2018AssistantShadowed medical professionals to better understand workload, schedule, and patient confidentiality.

Tesco
Aug 2018 - nowCustomer Service Assistant-Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints. -Performed accurate cash counts at store opening and closing. -Ability to work and adapt to different departments when under pressure.

Medicines Online Ltd
Jan 2025 - nowLaboratory Assistant-Assisted with various laboratory tasks, including receiving, sending, and processing samples.-Dispatched home kits to clients, ensuring timely and accurate delivery.-Ensured compliance with health and safety regulations within the lab environment.-Managed reception duties, providing support to staff and external partners.-Collected, analyzed, and interpreted data for research and operational purposes.-Maintained laboratory equipment and managed inventory of supplies to ensure operational efficiency. Show less
Licenses & Certifications

Certification in Phlebotomy
Lead AcademyJun 2024- View certificate

Introduction to Healthcare
CourseraJan 2024
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