
Patricia OBrien
Customer Service Representative

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About me
Retired
Education

University of Houston
-Bachelor of Arts Communication, General
Experience

Rhodes Printing
May 1997 - Nov 1999Customer Service RepresentativeResponsible for approximately 15 accounts at this retail advertising insert printer. Processed and managed jobs through the system from initial creative design and layout through pre-press, printing and shipment of the completed job.

Adplex
Nov 1999 - Apr 2013Client Account Manager at American AirlinesAccount management responsibilities focused on administration and support of digital asset (content) management system. Also responsible for pre-media and print services for various Advertising Department collateral pieces. And, for several years was responsible for all pre-press functions required for publication of the American Airlines Vacation magazine.

Fenway Group
May 2013 - Apr 2014Senior Consultant / Brand Specialist, Guidelines at American AirlinesBrand Management responsibilities for all American Airlines brand guidelines and assets. These responsibilities include build out of brand fundamentals and their corresponding guidelines in collaboration with the Brand & Project Managers as well as external agencies and audiences, updating of those guidelines as they evolve, training and educating users on all applications of the brand and the continued development and management of the online Brand Center system.

TRISCENDNP
Jan 2015 - Aug 2019Director Of Client RelationsResponsible for providing excellent service and support to the clients of TRISCEND NP by overseeing the daily activities of the Client Services Department and serving as the company liaison for clients.
Licenses & Certifications

Life, Accident and Health Insurance License
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