Patricia OBrien

Patricia OBrien

Customer Service Representative

Followers of Patricia OBrien80 followers
location of Patricia OBrienArgyle, Texas, United States

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  • Timeline

  • About me

    Retired

  • Education

    • University of Houston

      -
      Bachelor of Arts Communication, General
  • Experience

    • Rhodes Printing

      May 1997 - Nov 1999
      Customer Service Representative

      Responsible for approximately 15 accounts at this retail advertising insert printer. Processed and managed jobs through the system from initial creative design and layout through pre-press, printing and shipment of the completed job.

    • Adplex

      Nov 1999 - Apr 2013
      Client Account Manager at American Airlines

      Account management responsibilities focused on administration and support of digital asset (content) management system. Also responsible for pre-media and print services for various Advertising Department collateral pieces. And, for several years was responsible for all pre-press functions required for publication of the American Airlines Vacation magazine.

    • Fenway Group

      May 2013 - Apr 2014
      Senior Consultant / Brand Specialist, Guidelines at American Airlines

      Brand Management responsibilities for all American Airlines brand guidelines and assets. These responsibilities include build out of brand fundamentals and their corresponding guidelines in collaboration with the Brand & Project Managers as well as external agencies and audiences, updating of those guidelines as they evolve, training and educating users on all applications of the brand and the continued development and management of the online Brand Center system.

    • TRISCENDNP

      Jan 2015 - Aug 2019
      Director Of Client Relations

      Responsible for providing excellent service and support to the clients of TRISCEND NP by overseeing the daily activities of the Client Services Department and serving as the company liaison for clients.

  • Licenses & Certifications

    • Life, Accident and Health Insurance License