Caiti Lipe

Experience

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  Management Resource Specialist

  Jan 2008 - Jun 2008

  Intern

  Wrote press releases, assisted in organizing the National Oral Health Conference, and provided customer service to clients. Prepared communication plans and creative strategies, key messages and visuals to support and promote the organization.

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  Illinois Healthcare Association

  May 2009 - May 2010

  Communications Specialist

  Devised communication plans, lobbied for long-term care at the Capitol and networked with representatives and senators to achieve support for our bills. I was responsible for drafting memos, social media reports, writing news releases and the annual report. I also coordinated seminars for advanced education credits for long-term care employees and assisted in the planning and execution of the Illinois Healthcare Conference. Developed a strategic communication plan to boost membership and benefit the relationship between the organization and the public. Show less

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  Scottrade

  May 2010 - Apr 2013

  Led, gathered, tracked and reported on all service programs for all Scottrade lines of business, created and maintained service communications, and assisted with the further development of service-level communications. Acted as Writer and Editor of external facing content, including manuals, agreements and disclosures, and client facing correspondence. Collaborated closely with various areas of Marketing as well as Client Services, Legal, Compliance, Corporate Communication, Branch Administration and Operations. Created, updated and maintained service communications to maximize the client/user experience through content and design. Managed service communications and related technology, working with multiple areas to gather information on related projects or changes and ensuring successful execution of the required communications. Show less Created and maintained customer-facing forms and transactional communications across multiple business units. Assisted with the management, writing and editing of the policies and procedures that support this content. Acted as Project Manager to establish direction and consistency throughout business units. Coordinated with all areas of the firm to ensure consistency of content and brand development. Assessed how each project affects different areas of the firm and coordinated for the specific impact. Maintained all client-facing form centers as well as client emails and correspondence. Show less

  • Account Communication Specialist

    Jan 2013 - Apr 2013

  • External Communication Specialist

    May 2010 - Jan 2013
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  Monsanto

  Apr 2013 - Apr 2014

  Project Manager

  Worked directly with IT project teams to create and execute communications that promoted the Global Infrastructure IT organization and its initiatives. Led team of technology and business resources to identify and work with vendors to acquire multiple servers to provide adequate space and performance requirements to support Corporate Investment Technology initiatives. Ensured project communications were delivered on schedule and worked with peers and leaders on the communication team to ensure alignment of individual communications with a broader strategy and plan. Acted as Writer and Editor for various communication vehicles, both on and offline. Prepared employee communication materials that facilitated change and created excitement around Global Infrastructure programs and projects. Built relationships with project stakeholders and divisional leadership to create credibility around the internal communication practice. Show less

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  Wells Fargo Advisors

  Mar 2014 - Apr 2018

  Led project teams and managed all activities in the project life cycle (initiation, planning, executing/controlling, and closing). Consulted with business partners and lead subject matter experts to clarify and define project objectives, scope, business cases, requirements, and other project materials including project plans and budgets. Engaged in multiple initiatives simultaneously and met deadline with shifting priorities. Worked with users to understand complex problems, with a focus on bringing issues to resolution and escalating as necessary to meet timelines. Coordinated with leadership to create impactful change messages. Created and delivered presentations to all levels of the firm on project goals and plans, including progress reports. Show less Provided strategic communications direction and planning, and oversaw the creation and successful delivery of channel and client specific communications. Managed communications projects of all sizes, developed messaging and strategy, formed and led working groups of impacted stakeholders and oversaw the distribution of communications to all impacted groups. Coordinated many large-scale projects concurrently and while taking the initiative to identify and solve issues to ensure a quality outcome for all projects. Built and maintained successful working relationships across all areas of the firm. Collaborated with HR to implement the banner and pin rewards system. Show less

  • AVP, Senior Regulatory Project Manager

    Dec 2015 - Apr 2018

  • Officer, Implementation Project Manager

    Mar 2014 - Dec 2015
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  Wells Fargo

  Apr 2018 - now

  Responsible for partnering with the relevant business group to identify, assess, manage and mitigate current and emerging risk exposures associated with their activities and operations. Monitors, measures, evaluates, and reports on the impact of decisions and controls to the relevant business group and enterprise function. Consults and provides guidance to business groups on the development, implementation, and monitoring of complex business-specific programs to identify, assess, and mitigate risk. Consults and supports interpretation of policy, guidelines, and governance programs as the front line liaison to Independent Risk Management leaders for moderate to high risk and complexity enterprise risk programs. Show less Engages and influences large, cross Wells Fargo initiatives to ensure solutions to regulatory initiatives are developed and executed on in a timely manner. Work to improve processes by documenting and adhering to a consistent approach to ensure efficiency and effectiveness of delivery. Collaborate with Senior Leadership to provide strategic direction and communication to key stakeholders to ensure project scope and approach buy in. Drive alignment across line of business groups to develop and deliver repeatable end-to-end regulatory solutions and controls aligned with business/customer processes. Coordinate tactical and strategic solutions in response to new initiatives or changes to current requirements including facilitating cross-functional teams. Engage in multiple initiatives simultaneously and meet aggressive deadlines amid shifting priorities. Show less Provided guidance and oversight to cross-functional and geographically dispersed teams to identify, define, plan and execute a variety of internal efforts. Led the Vendor Management program and provided regulatory and compliance oversight on all engagements. Collaborate with the front line business and control teams provide process centric solutions in response to Issue Management needs for Consent Orders, MRAs and Corrective Actions. Provided support to Enterprise engagements and ensure they adhere to appropriate policies. Oversaw communications, business strategies and critical activities, identifying opportunities to scale services and collaborate more closely with other areas of the Firm. Drove process improvement and developed reporting and metrics, to contribute to heightened transparency, actionable data and analytics across the organization for continuous improvement. Lead all professional development, onboarding, and incentive activities. Lead coordination of all-hands team meetings and continuous learning sessions. Show less

  • Executive Director Senior Lead Control Management Officer

    May 2021 - now

  • VP, Control Officer

    Sept 2019 - May 2021

  • AVP, Business Initiatives Consultant

    Apr 2018 - May 2021