Keith Milanowski

Experience

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  Menards

  Aug 1994 - Apr 1997

  Sales Associate

  -Developed customer service and sales skills.-Stocked merchandise for retail sale.-Delivered building materials to residential customers using a box truck.

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  B & B Beer Distributing Co. Inc

  Apr 1997 - Jan 2014

  Route Driver

  -Operated tractor trailer in accordance with company policies, procedures and D.O.T. regulations.-Loaded and unloaded merchandise utilizing a two-wheeler or machine assist lift as necessary.-Provided excellent quality customer service as a liaison between the company ans customers.-Managed customer concerns in a timely manner, collaborated with sales team to ensure resolutions.-Trained new drivers in company producers- and customer relations best practices.-Contributed significantly on leadership team,represented drivers' interest daily and during merger.-Kept company truck in safe working condition and properly maintained, zero accidents while driving.-Assisted in the warehouse and off-site special events when not delivering.-valid MI driver's license with acceptable Motor vehicle Report showing no points. Weniger anzeigen

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  Alliance Beverage Distributing

  Jan 2015 - Jan 2021

  Driver Supervisor

  -Directed and scheduled 50 union drivers in daily activities.-Conducted annual performance reviews, kept driver files, ensured driver fleet in D.O.T. compliance and handled driver discipline in accordance with company policy.-Interviewed and hired new drivers, ensured candidates would fit into company culture.-Collaborated closely with warehouse, sales and mechanic departments to solve distribution issues.-Participated in implementation and training of new driver handheld technology.-Used Roadnet software in truck routing, both on a daily basis and in building new routes, optimized routes.-Ensured driver safety was a priority, assessed and processed injury reports.-Rode with drivers to evaluate and train, identified safety and quality improvements areas.-Supported company, fulfilled any role asked of me, managed warehouse staff as needed. Weniger anzeigen

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  Van Eerden Foodservice

  Jan 2021 - now

  Driver Supervisor

  -Supervise and support a team of CDL drivers, ensuring efficient and safe delivery operations.-Oversee driver training programs, focusing on safety, compliance, and customer service.-Ensure adherence to DOT regulations, company policies, and industry best practices.-Coordinate logistics and route planning to optimize delivery schedules and efficiency.-Conduct performance evaluations, coaching, and mentoring to enhance driver success.-Address and resolve driver and customer concerns, maintaining strong relationships.-Monitor fleet safety, compliance, and maintenance, reducing downtime and risks.-Collaborate with warehouse, dispatch, and operations teams for seamless workflow.-Implement safety initiatives and risk management strategies to enhance workplace security.-Utilize telematics and tracking systems to monitor driver performance and efficiency. Weniger anzeigen