Christopher Kraus

Experience

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  Delta Sonic

  Dec 2014 - Jun 2017

  Detail Technician

  -Provided a detailing service to a variety of customers with different perspective and ensuring I exceed their expectations every time.-Assisted customers with figuring out which service may be right for them which also fits their needs. -Performed routine maintenance on equipment and tools I would use for my job to ensure a great product outcome every single time.-Maintained customer accounts and record account information for all customers.-Resolved customers’ concerns, issues and questions by problem solving.-Prepare product and customer reports by gathering data collected during customer interactions. Show less

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  FedEx Freight

  Apr 2017 - Sept 2021

  Warehouse Assistant

  -Resolved damage shipments of freight and item shortages while protecting company interests and meeting financial targets.-Assisted supervisors with ensuring the cargo rigged inside the vehicle trailer would meet regulation loading procedure and arrive safely without damages to customer product.-Sorted out freight loads that were short and misloaded by documenting the issue accordingly and correcting the problem.-Kept work areas clean, organized and ensuring a safe work environment.-Loaded and unloaded various machinery or equipment using safe operating procedures and proper measuring specifications. Show less

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  Lansing Police Department

  Sept 2021 - Jul 2022

  Police Officer

  -Interviewed individuals while maintaining an open minded approach to keep their best interests in mind.-Prepared a variety of routines to help meet daily goals that are most beneficial for my shift.-Communicated with a team of individuals problem solving situations that would arise throughout an entire community.-Conducted follow up investigations of events related to traffic accidents, motor vehicle thefts and cybercrimes.-Supervised the community by upholding all relevant city ordinances while maintaining a strong discretionary decision making standpoint. Show less

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  Darien Police Department

  Jul 2022 - Oct 2022

  Police Officer

  -Analyzed situations utilizing critical thinking and demonstrated problem solving skills under high stress while benefiting all situational outcomes.-Support and built relationships and connections with the community keeping each individual content.-Handled effective communication skills between upset citizens by mediating a situation to solve any issues that arise.-Worked in a fast paced rapidly changing environment while promoting positive attributes. -Problem solved tasks put in front of me in an efficient and effective manner while maintaining professionalism to assure positive relations.-Prepared detailed reports, citations and summons necessary to charge individuals with violations of ordinances, statutes and laws.I currently resigned from this role to pursue education in a different career path. Show less

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  Moraine Valley Community College

  Oct 2022 - Jul 2024

  Information Technology Student

  As a student I have interlaced myself with multiple forms of different technologies and aspire to learn as much as I can to enhance my skill set. I am determined to grow in technology by not only what is required but what I seek to learn. I have involved myself with various extra curricular events and home labs from the intriguing passion of wanting to become fluent in my craft which helps my skillset tremendously. Some examples of hobbies include network analyzation and packet capturing, security audits and vulnerability assessments, penetration testing various forms of technology, utilizing programming language to control single board computers, as well as tinkering with physical hardware and technology. Show less

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  Samsung Electronics America

  Jan 2024 - Mar 2024

  Samsung (Shadowed Mentorship)

  Interactively shadowed Manager Data Scientist/Linux Server Administrator in every day job duties and processes. Participated in Scrum with acknowledgement of Sprints to ensure daily projects were being completed in a timely manner. Discussed analyzing KPI data from eNB cell towers and utilizing anamoly detection for quality assurance for major service providers such as Verizon Wireless, US Cellular and Dish.Experience with ARIMA modeling, Jira, Databricks, Couchbase, Nagios, Tablaeu. General understanding of SQL database indexing and Server Administration was discussed and preformed as well. Python Programming and R scripts were implemented as well. Show less

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  Noventech, Inc.

  Mar 2024 - now

  -Proficiently manage network infrastructures, including the configuration, maintenance, and optimization of routers, switches, and firewalls to ensure robust security and reliable connectivity.-Execute comprehensive network monitoring and diagnostic procedures using advanced tools, proactively identifying and resolving issues to maintain optimal performance and minimize downtime.-Administered and supported server environments, including installation, configuration, and updates for operating systems and applications, ensuring alignment with industry standards and security requirements.-Leverage scripting and automation tools to streamline repetitive tasks and improve operational efficiency, reducing manual effort and minimizing the potential for errors.-Onsite network installations, including the physical setup of network equipment, cable management, and configuration of routers, switches, and access points for optimal performance. Show less

  • Systems Analyst

    Oct 2024 - now

  • IT Support Specialist

    Mar 2024 - now