Emmanuel Omirinde

Experience

• 

  Clientserve Technologies Ltd

  Feb 2008 - Feb 2009

  Network Engineer

  • Conducted head office LAN and VSAT network design, implementation and maintenance, training lab setup, staff training module development and ICT business solutions proposal development.

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  Community and Health Development Advisory Trust

  Mar 2010 - Feb 2011

  ICT Officer

  • Setup and optimized the office internet connectivity, office automation and program support on research and development for HIV sensitization of Southeast Union of Road Transport Workers.

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  MTN

  Mar 2011 - Sept 2012

  Customer Care Representative

  • Successfully handled calls in English, Yoruba, Hausa and Pidgin English languages, Products and Services education.• Built capacity to work under pressure while maintaining Average Handling Time, proficiency in Seibel CRM, and imbibing the MTN “can-do” attitude towards all delegated duties.

• 

  SMAL Konsult Ltd

  Nov 2013 - Oct 2015

  ICT Head/ Associate Consultant

  • Developed the Electronic Filing System, call center, CVET and network designs for Cherish Enterprise Institute Limited at Basari and Kaduna, the provision of ICT based agricultural solutions for SMAL team handling consultancy services for GIZ Sedin and ASTC projects.

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  Jubille Sisters Development Initiative

  Jan 2016 - May 2017

  Project Program Coordinator

  • Coordinated and successfully completed a 6-month skills acquisition program for ASHWAN widows, a 3-day business development training for 115 ASHWAN members and startup of cooperative society for ASHWAN members, Plateau State chapter on a minimal budget and within the set timeline.

• 

  Etact Systems Ltd

  Oct 2016 - Dec 2017

  Radio Frequency Microwave Engineer

  • Achieved stakeholder satisfaction in enterprise networks last-mile Technical Site Survey, installation, and link management of nine (9) Etact Systems client sites (Jos: ITF Headquarters, Area Office, Staff School, Center for Excellence and DG quarters. Maiduguri: ITF Area Office, Mercy Corps and NERI. Yola: NERI Biu: Mercy Corps).• Liaised with and managed vendors in the supply of equipment and kits to the company.

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  Mercy Corps

  Feb 2018 - Feb 2025

  * Effectively implemented and managed ICT budgets and procurements for EU, ECHO, and US funded projects over seven years, driving innovation in cloud solutions, network security, renewable energy and information system management.* Successfully delivered a business case for Starlink internet countrywide rollout and achieved cost savings of 65 million Naira per annum.* I have collaborated with the global cybersecurity team in designing CIS controls for 13 country offices.* I have effectively worked with the global IT team as the country ICT ops framework coordinator in achieving a pilot global IT ops framework.* Effectively led the country's ICT team in building ICT disaster recovery and business continuity plans, initiating ICT team capacity building, and the country team cyber awareness campaigns.* Deployed and managed cloud computing technologies (M365, Intune, Meraki) across NE Nigeria in a global rollout. Show less • Provided critical IT support to over 200 staff across seven (7) extreme-condition locations in North-East Nigeria for two years while technically supporting IT team members covering other locations.• Designed, procured and setup network infrastructure for four (4) field offices, led the development of Mercy Corps Nigeria Internet Access Standard Operating Procedure and IT Administrator Network Infrastructure Routine Maintenance Standard Operating Procedure (SOP).• Performed the administration of user MAC authentication network security system, MC Northeast operations online tools development, Daily Vehicle Movement Online Request System, security department CCTV system administration, disaster recovery data system management, network, and inverter systems assessment.• Accounted for the systems, network, and database administration of seven (7) Mercy Corps Nigeria field and deep locations. Show less

  • Senior ICT Systems Officer

    Aug 2020 - Feb 2025

  • ICT Systems Administrator

    Feb 2018 - Aug 2020