Andrew Bloye

Experience

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  National Offender Management Service (NOMS)

  Jul 1997 - Sept 2010

  Responsibility for Continuity and DR planning for southern half of Prison estate.Manage IT Contingency plans for all prison establishments. Managed 2 x System Administrator.Responsible for IT budget (£600k)Supported a range of networks, desktops devices and local applications.Co ‘ordinate and oversee major IT and Telecommunications projects.

  • Business Continuity Specialist

    Oct 2008 - Sept 2010

  • IT Manager

    Jul 1997 - Oct 2008
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  UK Ministry of Justice

  Sept 2010 - Dec 2013

  Service Continuity Analyst

  Manage supplier delivery of SC/DR services to the Probation service.Assure a program of DR Tests, attending sites to supervise. Review supplier SC/DR plans.

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  Lockheed Martin

  Dec 2013 - Aug 2015

  IT Risk and Service Continuity Analyst

  Assure delivery of Service Continuity & DR provision to Ministry of Justice by suppliers Steria, HP and CGI.Manage operational IT risk register, Chair monthly meeting with supplier representatives and key stakeholders.Manage a program of DR Tests. Work with Acceptance into Service function to assure projects while in demand phase and in-flight, for compliance against business requirements and known standards.Engage with Incident and Problem, reviewing root cause analysis, investigating trends with a view to identifying hot spots.Engage with Change Management to ensure changes meet Service Management requirements. Show less

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  Department for Work and Pensions (DWP)

  Feb 2016 - now

  Managing the resolution of incidents logged, communicating with service providers, monitoring and escalating as required and ensuring users are kept fully appraised with progress Day to day management of Technical Support.Support the successful delivery of national and local project and change initiatives. Delivering consistently high levels of service against agreed KPIs, Contributing to continual service improvement initiatives.Delivering excellent customer service via new technology channels, such as tablet and mobile telephony.Act as an ambassador for Technology Show less

  • Business Continuity Specialist

    Sept 2018 - now

  • Technical Analyst

    Feb 2016 - Sept 2018