Vanessa Man

Experience

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  Hanesbrands Inc.

  Jul 2015 - May 2018

  Sales And Marketing Intern

  - Completed a European initiative review of strategic projects for the Maidenform brand. - Outlined key strategies to success, which may include meaningful solutions, introduction to the new product line and driving visual updates. - Created an exclusive DKNY and Maidenform catalogue for our potential customers in Europe and in the Middle East.-Analysing the KPI reports and sales reports if each target was successfully acquired during each quarter.

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  Consulate General of Ireland to Hong Kong and Macau

  Oct 2017 - Nov 2017

  Sales & Marketing Internship

  Sales & Marketing Intern- Promoted Community, Culture and Commerce between Ireland and Hong Kong. -Worked alongside USIT bringing in new and creative ideas in the promotion of working visas for Irish students to work in Kong Hong.-Organised meetings, events and overseeing hospitality.

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  Uber

  Jun 2018 - Sept 2018

  Community Support Representative

  Incident Response Team -Critical case management for incidents.-Delivered high quality service across multiple support platforms (email & phone) for most critical cases, covering incidents from accidents, disputes, altercations, verbal and physical disputes, police incidents and more.-Solving problems and addressing unsatisfactory experiences.-Investigated cases with care to determine the best possible solutions for sensitive matters.-Engaged with local stakeholders (Marketing, Legal, GM's and more) to gather feedback and insights to manage a case to resolution. Show less

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  Dell Technologies

  Sept 2018 - now

  Sales Account Manager 3 - UK Mid-Market

  UK Mid Market Sales Account Manager-Managing a portfolio of 40 B2B customers. -Managing the full sales cycle from detection through to close.-Relationship management – Speaking to CEOs, CFOs, CIOs and VPs on a daily basis.-Internal stakeholder management – managing internal technical and sales resources to cross sell and upsell to existing customers.-Proficient in SFDC, Office, PowerPoint, Excel, communication via phone and written.