Steven Nicolet

Experience

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  Heart of West Michigan United Way

  Jan 1994 - Jan 1994

  Intern

  Team building, planning and delivery of campaign materials.

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  Siena Heights University

  Jan 1996 - Jan 1998

  Admissions Representative

  •Utilized tracking reports to identify key feeder schools for admissions recruitment•Effectively recruited students from diverse backgrounds: traditional, non-traditional and international populations•Designed and implemented transfer agreements with state colleges •Enthusiastically represented Siena Heights University yearly at over 100 high school visits, college night programs and community college fairs throughout Michigan, Indiana, Ohio and Illinois•Encouraged positive interaction with high school counselors, prospective students and their parents through personal, frequent phone calls, email and postcard reminders Show less

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  Grand Valley State University

  Jan 1998 - Jan 2004

  •Served on Capital Campaign Advisory Board for the Alumni House and Visitor Center •Recruited and supervised team of telemarketers as part of a capital campaign•Founded several alumni volunteer and giving chapters, resulting in coordinated giving efforts, both within the campus community and regionally•Directed alumni stewardship events including: Physical Therapy reunion, Kirkhof School of Nursing reunion, multiple years of Homecoming activities and Student Life reunions•Solely responsible for design and maintenance of Grand Valley State University’s Alumni Relations website•Coordinated Alumni Scholarship Program and assisted in Faculty and Staff Campaign Show less

  • Manager of Annual Giving

    Jan 2002 - Jan 2004

  • Assistant Director of Alumni Relations

    Jan 1998 - Jan 2002
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  Florida International University

  Jan 2004 - Jan 2006

  Director of Annual Giving

  Recruited by Florida International University to develop University Advancement’s initial Annual Giving program. During first months of employment, created new solicitation efforts that resulted in fulfillment rates beyond expected goals for the entire year. Launched four new giving programs at this dynamic university.

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  University of North Carolina at Chapel Hill

  Jan 2006 - Jan 2009

  Director of Annual Fund

  As the Director of Annual Fund, the primary emphasis is placed on broadening the base of support and increasing the level of Annual Fund for college and campus programs. Responsibilities include supervising; devising marketing and solicitation strategies for direct mail, e-communication and telemarketing programs; evaluating results, managing budgets and overseeing all Annual Fund activities for the Business School.ACCOMPLISHMENTS:•Created comprehensive Annual Giving programs at two large universities•Diverse work experience: fundraising, personnel management, special events, marketing, web design and public speaking•Record of effectively leading, supervising and motivating a staff of fundraisers•Proven ability surpass annual goals and objectives under challenging situations•Ability to coordinate and collaborate multiple IT components successfully. Show less

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  Community Action House

  Jan 2009 - Jan 2013

  Director of Development

  Community Action House is a non-profit organization committed to breaking the cycle of poverty in Ottawa County and the Greater Holland Area.For over 40 years, feeding and clothing families, providing housing, and equipping community members with skills and resources to allow provision for sustainable living.Our ultimate goal for each family and individual is to lead them to a point of self sufficiency. This allows them to contribute their gifts, skills and resources to the rest of society in a meaningful and tangible way.As the Director of Development, I was responsible for the following areas:- Marketing and Communications- Major Gifts- Annual Giving- Donor Relations- Publications- Website Content and Design- Grant Writing- Information Technology Show less

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  Ferris State University

  Jan 2013 - Jan 2016

  Assistant Director of Annual Giving, Calling Center Director

  Directed the Telephone Outreach Program, the Parent Fund and the Student Giving Program.Supervised 30 student fundraisers each year. Coordinated the movement between segment shifts to maximize production. Created a brand new comprehensive employee manual. Re-wrote the calling script to improve ask results. Coached and trained students on a continuous basis. Discovered issues within the credit card processing and worked to make the system work better. Evaluated the digital time card and devised a more efficient process. Worked closely with software vendor to address challenges in the system.All of the major calling center metrics continuously improved under my direction. Show less

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  Trine University

  Jan 2017 - Jan 2019

  Director of Annual Giving

  My primary responsibilities were the strategic execution and management of a comprehensive annual giving program, including the coordination of supporting initiatives in the areas of development services and donor relations. Developed a coordinated matrix of communication and solicitation strategies involving email, direct mail, phone/mail, personal visitation and volunteer engagement, all focused on shaping a sustainable tradition of annual support.In addition, I fostered the growth of best practices in the supporting areas of gift processing, data management and donor relations as related to annual giving and the University as a whole. As Director, I had a keen appreciation for the foundation of annual giving as the enabling component of successful major and gift planning programs.Provided strategic direction and long-range/short-range planning for all these areas in the context of growing the annual giving program while supporting the greater development and campaign goals of University Development.Responsible for ensuring that the University was a leader among peers as measured externally in terms of total dollars, percentage participation, consistency of giving and average gift size and internally in terms of clean data, ease of access to data and timely donor stewardship.ADDITIONAL ACCOMPLISHMENTS:I created both, the Faculty-Staff Golf League and the Faculty-Staff Bowling League. The extracurricular activities brought excitement and comradery to the employees of the university. The memories of these leagues and the smiles on the faces of my co-workers was priceless. Show less

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  Ross Medical Education Center, LLC

  Jan 2019 - Jan 2022

  Campus Director/Education Support/Student Services

  Responsibility for the day-to-day operation of the campus while creating a supportive and team-driven environment that allowed students to achieve their goals. This was accomplished through collaboration and partnering with key corporate personnel to ensure compliance, positive outcomes, strong campus operations, and a healthy/positive working environment for staff, faculty and students.

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  Home Repair Services of Kent County

  Jan 2022 - now

  Director of Development

  As the Director of Development for Home Repair Services, my mission is to lead donor-centered fundraising initiatives that help vulnerable populations in the community. In this role, I work to acquire, retain, upgrade, and elevate individual and corporate gifts while engaging and stewarding current and prospective donors to further their interest and support for our cause.With a focus on identifying, qualifying, cultivating, soliciting, and stewarding revenue streams via private grants, I play an instrumental role in generating the funds necessary to support our programs and services. Additionally, I assist in the planning and execution of special events to further our mission and engage with our community.My goal is to leverage my skills and experience to make a meaningful impact in the lives of those we serve by ensuring that our organization has the resources needed to provide critical services to under-represented residents. Show less