Brian Broadley

Experience

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  Royal Mail

  Jan 1993 - Apr 2011

  Royal Mail Group directly employ over 176,000 people in the UK delivering over 75 million items daily to 28 million addresses and handles some 404 million parcels annually.Regional control of all collections performed with the Lancashire area, covering over 4000 square miles, and 20 collection units, delivered fully compliant standards and performance against the Universal Service Obligation (USO) specification. Introduced managed collection hubs and devolved budgets into strategic delivery units providing more focus on collection performance.Performance Management Framework & KPI's introduced into all performance management, along with employee feedback and development seminars Ten direct reports and a staff budget of £3.9 millionQuality of Service Compliance to Access Specification Contingency PlanningProject Planning Staff TrainingCustomer Liaison / PartnershipsPOL postmaster forums (local initiative)Devolved budget to Collection hub levelProfit & Loss account setting Show less Responsible for the day-to-day management of the Collection and Network operations, which included the platform and Warehousing, throughout the area. Responsible for achievement of Key performance indicators (KPI) – Budget, quality, customer and employee, lead role in vehicle operations, fleet legislation and efficiency.•Seven Direct Reports and a staff budget of £6.2 million•Planning of key Business initiatives (Work plan, Christmas, Access Bar Coding)•Mail sort processing•Contingency Planning•Asset Management Show less Planned and implemented new Mail Centre Project, ensuring that all projects are delivered on time and within the agreed budget. Leading a dedicated team of front line employees, dedicated to achieving quality & Finance targets and objectives. Mail Centre ProjectsMail Centre lead Christmas planner responsible for sourcing temporary employee's and temporary accommodationMail Centre Lead Safety ManagerDeployment of key business initiatives (Lead project planner)Intra workplan (redesign of how mail was sorted and processed, Cost reduction)Mail Centre Priority Service Lead Planner (1 million pound project to improve buildings & facilities) Show less

  • Area Manager (Collections)

    Jan 2006 - Apr 2011

  • Hub Manager

    Jan 2004 - Dec 2005

  • Major Projects Manager

    Jan 2001 - Jan 2004

  • Vehicle Asset Utilisation Manager

    Jan 1998 - Jan 2001

  • Staff Resource Manager

    Jan 1996 - Jan 1998

  • Distribution Shift Manager

    Jan 1993 - Jan 1996
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  Segen Ltd

  Apr 2011 - Aug 2012

  Operations Manager

  Segen was formed in 2005 as a value added distributor and installer of renewable energy technologies. These technologies have included Solar Photovoltaic, Wind Turbines, Micro-Hydro and Solar Thermal. Since October 2010, Segen has concentrated on the distribution of Solar PV products and providing value added services to MCS Certified Installers.

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  Yodel / Home Delivery Network

  Aug 2012 - Jun 2013

  Operations Manager

  As operations manager for the UK’s fastest growing multi modal parcel company my primary objective is to increase capacity through structured planning, reduce cost and significantly improve delivered quality of service, in the company's largest delivery unit. Customer experience is key to Yodel’s brand, implementing lifestyle couriers has significantly improved customer satisfaction. Managing a unit which delivers to four counties with daily traffic of over 30k parcels delivered. The importance of an optimised distribution model, which I implemented, is paramount to the success of the operational plan; resulting in reduced parcel delivery cost to 64p per unit, whilst increasing the operational headcount by 85 employees. As an integral part of the Senior Management team my role is commercially focused alongside maintaining a balanced financial performance. Show less

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  EH Booths & Co Ltd

  Jun 2013 - Feb 2015

  Distribution Manager

  Full accountability for distribution of multi temperature goods to 29 company owned store across the North West. Implemented new distribution structure to reduce cost and improve delivery performance to store. Full profit and loss accountability, and responsible for fleet acquisition. Designed and commissioned double deck trailers to improve service delivery and reduce costs and Co2 emissions. Identified £162k of savings for the next financial year. Increased backhaul revenue by 35% in four months. Currently integrating the final phase of the transport review, which has been running for the last four weeks (since August 2014) this changed has removed all external haulage from our supplier collections and is now controlled centrally by my team. This has generated a significant reduction in the haulage operational costs, and benefits the business as we now control the arrival times of our products in to the distribution centre. In addition to the haulage saving there were additional benefits, with the buyer re negotiating factory gate & ex works prices for produce, which in turn increased our profit margin. Show less

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  Booths

  Dec 2013 - May 2014

  General Manager

  Following the acquisition of Sharrocks Fresh Produce, I was appointed interim General Manager to ensure the integration of the company in to the Booths brand and company strategy. The site supplies fresh produce daily to all our retail outlets and other retailers across the North West. Manufacturing retail and wholesale lines in fresh fruit & Vegetables ensuring the maximum yield is achieved at all times. Full accountability for the P&L, and cost reduction. The interim role was the change agent for the further development of the site, and to be the key stakeholder for the employees affected by the change. During the transitional period communication was key to delivering all operational changes, the biggest being the removal of the night shift and integration of the Transport operation across the business network. All employees were consulted and change workshop set up to help and support them through the harmonisation period. Show less

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  Amazon

  Mar 2015 - now

  • Sr EU Transportation Enforcement and Investigation Manager

    Mar 2024 - now

  • EU Transportation Risk Escalation & Investigation Manager

    May 2021 - now

  • UK Audit & Compliance Manager

    May 2018 - May 2021

  • Account Manager

    Jun 2016 - May 2018

  • Operations Manager

    Mar 2015 - Jun 2016