Dawn Lagace

Experience

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  Grant Engineering Ltd

  Sept 1997 - Jun 2004

  Sales & Payroll Administrator

  Prepared and inputting all company invoices on a weekly basis, responsible for payroll of approximately 150 employees. Liaising between Tax Office and employees.Reported all company workplace injuries to Department of Social Welfare.HR Assistant – prepared all hire packages, completed paperwork with new employees including time cards, prepared and updated employee policy handbook and employee evaluation forms.Customer service representative, answered customers’ inquiries regarding sales & service, placing and tracking orders. Liaise with sales agents in the field with regards product trends and applied this information to production depth to ensure always enough production of items to fill current orders. Show less

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  Grant Engineering Ltd

  Oct 2005 - Jan 2006

  Senior Receptionist

  Directed day to day office operations, providing fundamental support to company director and all sales and service managers. Managed incoming and outgoing calls on an extremely busy 10 line switchboard. First point of contact for all customers.Prepared and posted all company invoices on a weekly basis and statements on a monthly basis, managed filing system of same.Assisted the sales manager with order processing and order queries.Prepared and maintained all weekly and monthly stat reports for the Company Director.Meet and greet with many customers on customer training days. Show less

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  Worldsites Internet Consulting

  Jan 2006 - Feb 2008

  Accounting & Senior Payroll Assistant

  Accounts management on Sage Instant Accounts; invoice entry, payment scheduling, invoicing creditors; settling accounts. Update of clients websites through content management systemLiaising closely with Manager on targeted PR ideas for current & future business proposals. Increasing data capture on all customers, developing & expanding database of specific target clients in specified areas.

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  Birr Theatre & Arts Centre

  Feb 2008 - Aug 2012

  Senior Accounting/Administrative Assistant

  Accounts management on QuickBooks Pro system; invoice entry, payment scheduling, monthly bank reconciliations; invoicing creditors; settling accounts following performances. Overseeing financial returns including daily box office takings, cash and online banking, processing wages. Prepared weekly time, expense and travel reports.Senior assistant to Venue Manager & staff as required, editing theatre programme & liaising with manager and designer on same, distribution of marketing materials with staff. Conducted in depth development research and compiled results for review by manager. Ensuring customer enquiries and any complaints were dealt with in a professional manner. Arranging ticket exchanges/refunds where necessary.Preparing daily sales reports and reporting on same to Venue Manager and any relevant companies/performers throughout the lead up to an event. Tracking take up of special offers. Preparing financial accounts for final payments to all artists. Effectively managed license renewal processes. Prepared all end of year accounts for auditors. Show less

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  Rain Spa & Salon

  Sept 2012 - Jul 2015

  Spa Co-ordinator & Payroll Administrator

  Customer Service,interacting with guests and providing a positive and friendly attitude. Manage the flow of communication by answering phones, routing and screening calls on a multi line phone system, greeting visitors, co-ordinating incoming and outbound mail, responding to enquiries and providing information about the spa. Managing online reviews and responding to these accordingly. Maintain a working knowledge of all spa services, answer questions about the spa and its amenities and manage the spa schedule throughout the day. Monitor access of guests and directing them to specific treatment rooms. Guided tours of the spa facility. Co-ordinating and booking of Spa Parties for groups of up to 20 persons or more. Party Planning. Payroll administration & Millennium account management. Site co-ordinator for staff social and team building events. Show less

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  Inland and Coastal Marina Systems Ltd

  Sept 2015 - Apr 2016

  Office Administrator & Accounts Assistant

  Reception, answering phone calls and directing them to the appropriate department.Sorting and organising of incoming mail and deliveries.Emails, filling and various daily office duties in a fast paced environment where multi tasking is vital.Labour Cost Analysis.Balancing and managing Euro & Sterling Petty Cash.Bank Lodgements, Credit Card Payments & Analysis, dealing with Credit applications.Purchasing all office supplies and ordering various raw materials when needed for workshop.Booking flights, ferries, car hire, airport parking & accommodation on a weekly basis. Show less

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  Health Service Executive

  Dec 2016 - now

  Clerical Officer

  Entry of Short Term Payment Deduction Sheets and Voluntary Deductions for every pay dateDealing with correspondenceAnalysis & double checking of Exceptions & Gross to Net Reports to be finalised prior to each paydate.Vast experience and knowledge of payroll processes, excellent SAP/HR skills, proficiency in Microsoft applications to include, Excel, Outlook, Microsoft Word.Telephone and email support to line management in all payroll areas to include, over/under payments.Uploading of P45’s to ROS and sending out to employee.Correction of tax details input manually every pay date, this information is obtained from an upload received from Revenue every week. Process Payment on AccountsPension Related Deduction Employment Declaration FormsManually input P45’s received from new employees, set them up on Week 1 and assist employees accordingly.6D Interims – Set up or cancelling of Interims. Running of various reports prior to Interims been processed and paid to employees.Constantly updating personal knowledge of the system and new features in order to become proficient in completing any new payroll processes. Show less