Experience

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  Sandwell mbc

  Sept 1995 - Feb 2000

  Clerical assistant

  Main duties of this role were dealing with the general public on a daily basis both by phone or in person, processing and offering advice on student finance applications, inputting information onto in-house computer system, responsible directly to a senior manager, and was responsible for his diary management, responsible for all his correspondence and typing his letters, franking post and managing his day to day programme and also attended meetings with him.

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  Wolverhampton wanderers fc

  Jan 1996 - Jan 2001

  Academy sports therapist (part time)
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  British army

  Sept 1997 - Oct 2000

  Soldier
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  Birmingham city council

  Feb 2000 - Nov 2000

  First aid officer

  Main duties of this role was to provide first aid cover at a secondary school, organising school inoculations for all ages, organising school children’s medical records, providing advice to children and parents on medical conditions, filing, photocopying.

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  Fitzgerald lighting

  Nov 2000 - Sept 2001

  Senior sales office assistant

  Main duties of my position were processing and inputting customer orders onto in-house computer system, receiving orders by fax or phone, checking stock and arranging transfer of relevant stock to depots in a orderly and timely manner, advising customers of appropriate items for their requirements, attending training sessions and meetings in national headquarters, providing cover for warehouse and transport office staff, arranging deliveries for customers and providing them with the necessary guarantees that they may have required to place their orders. Organising special deals for customers and building relationships an managing customer accounts. Show less

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  Colchester united football club

  Sept 2001 - Jan 2002

  Head youth physiotherapist
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  Telewest communications

  Jan 2002 - Sept 2002

  Senior customer service rep.

  Duties included receiving incoming calls from customers who required service upgrades, arranging visits of engineers to solve technical issues, and taking payments, selling upgrades of current services available. Assisting and supervising of new team members.

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  Shrewsbury town football club

  Aug 2002 - Nov 2002

  Temporary head physiotherapist
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  Intercontinental hotels group

  Dec 2002 - Sept 2003

  Senior reservations agent

  Duties included, answering telephone calls from the public requiring hotel accommodation.I was required to upgrade hotel rooms to customers. Attending regular meetings to discuss targets and personal progression. Negotiating prices for customers to acquire the sale of hotel rooms. Visiting hotels so that we could recommend them to customers. Assisting with training of new staff.

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  Nhs birmingham east & north pct

  Sept 2003 - Jan 2004

  Physiotherapy assistant/ admin support

  Duties included, supervision of general public in exercise classes, arranging patient’s appointments for clinics, ordering and supplying equipment, transporting equipment to various locations around Birmingham. Providing treatment under supervision of physiotherapist. Typing letters for Senior Physiotherapists, dealing with enquiries about the service from the general public, NHS Consultants and GP’s.

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  Nhs - dudley group of hopsitals

  Jan 2004 - Feb 2005

  Technical instuctor/ admin support

  My duties included the arrangement of home visits to patients for team members to visit to offer advice prior hospital admission and treatment after surgery. Working as part of a multi-disciplinary team of physiotherapists and nurses. I would also take blood samples, arranging transport for patient’s return to their home following their discharge. Data input of statistics onto hospital computer system.

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  Sandwell primary care trust

  Feb 2005 - Jan 2006

  Physiotherapy assistant/ admin support

  Duties included working closely with qualified physiotherapists during treatment sessions with patients on a hospital ward. Accurate data inputting and recording of physiotherapy sessions. Assisting in the induction of new and rotational members of staff. Teaching patients to correctly use the equipment and exercises to aid rehabilitation whilst in the hospital setting

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  Nhs medway

  Jan 2006 - Dec 2007

  Technical instructor

  Duties included supplying and ordering equipment for patients. Assessment and provision of physiotherapy treatment to patients in their own home. Responsible for accurate data inputting of data onto the relevant computer systems. Assessing and managing patient’s progression following treatment and advice. Responsible for management of my own diary. Actively involved in the training and supervision of new staff. Organising induction programmes and arranging new members of staff orientation to the team. Liaising with senior members of the multi-disciplinary team at various meetings within the NHS. Actively involved in an NHS project to set up new projects at senior level. Show less

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  West midlands ambulance service nhs trust

  Jan 2008 - Jun 2008

  Emergency call handler

  .Duties included receiving all types of incoming calls from the general public requiring emergency assistance, giving emergency advice, liaising with GP’s, arranging emergency and non-emergency transport. Regular reporting to senior members of the ambulance service. Demonstrating the role to new member of staff and visitors.

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  National car rental / europcar uk ltd.

  Jun 2008 - Sept 2008

  Sales agent

  My duties included advising the general public on the best type of vehicle that they required for their needs on a worldwide basis. I would try to upsell vehicles and offer incentives for the customers to rent vehicles. Deal with general enquiries about the type of vehicles that were rented.Meeting agreed sales targets.

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  Aviva uk

  Sept 2008 - Oct 2009

  Underwriter

  Duties include processing renewal commercial insurance policies, making adjustments to policies and actioning and dealing with any requests from brokers. Advising brokers of terms and premiums. Offering advice to brokers about cover that there client’s have and interpreting policy wording. Dealing with account queries and resolving these. Attending team meetings and participating in these. Helping and advising new and inexperienced colleagues. Providing quotes for additional cover as required. Quoting for new or additional cover for policies, and confirming this in writing or over telephone. Assisting in support of new team members with advice and training to aid their development. Show less

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  Leicestershire partnership nhs trust

  Oct 2009 - Jun 2012

  Technical instructor/ team admin support

  Duties included supplying and ordering equipment for patients. Working with qualified Physiotherapists during the assessment and treatment of the general public in their own home. Responsible for accurate data inputting onto the relevant computer systems for statistics. Responsible for management of my own diary and appointment arranging for other members of staff. Arranging induction programmes for new members of staff at all levels. I was actively involved in the training and supervision of new staff. Taking enquiries from the general public and NHS Staff. Show less

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  Sports therapy leicester

  Jan 2010 - Dec 2021

  Therapist
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  Centrica

  Jun 2012 - Jul 2012

  Credit collections advisor (temporary contract)

  My Duties included contacting businesses who have an outstanding debt with British Gas Business for their utility bills. I arrange payment plans; take payments by credit or debit cards, set up direct debits. I also arrange for supply to be disconnected if no payment received. Sending and receiving correspondence is an important aspect of the position and dealing with customer requests by email etc. Attending 1 to 1’s, regular training sessions and coaching. Liaising with other departments to resolve any problems or queries with customers. Show less

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  Health management ltd

  Aug 2012 - Jan 2013

  Occupational health technician

  Provision of health assessment and health surveillance programmes for a variety of clients throughout the UKDay to day maintenance of health screening equipment and facilitiesRecording and maintaining clear, concise medical recordsEnsuring safe storage of medical records and equipment when offsiteDriving mobile health screening units as requiredMaintaining high professional standards at all times Work to strict protocols and procedures set by Health Management medical staff Technicians are required to demonstrate, or develop through their training period, competency in the performance of a wide variety of screening tests and techniques, including the following: Height, weight, abdominal circumference and calculation of :BMIBlood pressureSpirometryAudiometry & Otoscopy UrinalysisVision TestingCholesterol TestingUse of Cardiovascular Risk AssessorMobility & Musculoskeletal AssessmentSkin Health SurveillanceHAVS Health Surveillance. Show less

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  East midlands ambulance service

  Jan 2013 - Jun 2014

  Emergency care assistant
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  Gmb

  Aug 2013 - now

  Workplace organiser/ health & safety rep
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  West midlands ambulance service nhs trust

  Jun 2014 - Jul 2017

  Student paramedic

  Providing emergency pre-hospital care as part of a double crewed ambulance, working with Ambulance Technicians, Paramedics, ECA's

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  Mind

  Apr 2015 - Dec 2019

  Blue light champion
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  East of england ambulance service nhs trust

  Aug 2017 - Oct 2018

  Emergency medical technician
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  Private ambulances

  Jan 2018 - Jan 2020

  Ihcd/btec ambulance technician/student paramedic

  Available to work within the private and public sector.

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  Jigsaw medical/ polaris medical services

  Jun 2018 - Dec 2021

  Paramedic

  Ambulance Technician till Feb 2020

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  Self

  Jan 2020 - now

  Paramedic

  working in the private sector for various companies covering events such as motorsport, musical events, football etc

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  Medic now

  Feb 2020 - May 2022

  Paramedic
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  Nottingham healthcare nhs trust

  Oct 2020 - Jan 2022

  Senior paramedic - bank

  Working in Prison Healthcare providing emergency response to the inmates, triage provision, dispensing medication and using PGD's as necessary. providing liason with prison service and healthcare when required. ensuring the welfare of all within the prison as required. Attending any necessary meetings when required to.

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  Practice plus group

  Feb 2021 - May 2022

  Paramedic

  Working with a multidisciplinary team in offender health at a Category B/C prison.Working in Prison Healthcare providing emergency response to the inmates, triage provision, dispensing medication and using PGD's as necessary. providing liason with prison service and healthcare when required. ensuring the welfare of all within the prison as required. Attending any necessary meetings when required to.

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  Blue primary care network

  Jun 2022 - Aug 2022

  Primary care network paramedic

  Primary Care Paramedic Working at GP surgeries across the Primary Care Network

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  George eliot hospital nhs trust

  Oct 2022 - Mar 2023

  Specialist paramedic

  Specialist Paramedic role working within a primary care and hospital setting. Seeing patients f2f, telephone appointments or in their own home. Referring patients to an appropriate source if further treatment, assessment or diagnosis is needed. Working and liaising with other health care professionals to provide the best service possible.further enhancing knowledge and training to provide an advanced practice and develop into a prescribing paramedic.

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  Birmingham community healthcare nhs foundation trust

  Mar 2023 - now

  Urgent community response lead paramedic

  Acting within professional boundaries, I will provide care for patients within their own homes as part of our Urgent Community Response (UCR) team autonomously. Rotation between working clinically and within the urgent care bureau.

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  Birmingham city university

  Mar 2024 - now

  Casual/visiting lecturer

  Supporting students and lecturers on the University Paramedic programme.