Oluwasola Aregbesola

Oluwasola Aregbesola

Customer Service Representative

Followers of Oluwasola Aregbesola466 followers
location of Oluwasola AregbesolaToronto, Ontario, Canada

Connect with Oluwasola Aregbesola to Send Message

Connect

Connect with Oluwasola Aregbesola to Send Message

Connect
  • Timeline

  • About me

    Post Graduate CO-OP student in Human Resources at Centennial College | Human Resource Assistant | Administrative Assistant

  • Education

    • The Federal Polytechnic, Ilaro, Ogun State

      2002 - 2005
      OND Business Studies
    • Centennial College

      2023 - 2024
      Postgraduate Degree Human Resources Management (CO-OP)

      Courses:Human Resources Management in Canada, Staffing Organisations, Strategic Compensation, Training and Development, Alternative Dispute Resolution, Advanced HRMS, etc

    • Yaba College of Technology, Yaba, Lagos

      2006 - 2008
      HND Business Administration and Management
  • Experience

    • Ecobank Nigeria

      Feb 2009 - Aug 2009
      Customer Service Representative

      RETAIL BANKINGDeposit MobilizationCustomer Relationship OfficerSales and marketing of all Ecobank's products and services to current and potential customersCUSTOMER SERVICE UNITAttend to customer sales and financial inquiresFacilitate the account opening processAccomplishments:Developed and maintained good relationships while building strong networks with current, potential and target customersPrepare weekly reports on service issues and in branch accounts openedEvaluate complaints handling and resolution Show less

    • Lagos Internal Revenue Service (LIRS)

      Jul 2011 - Apr 2023

      » As a key member of the management team, I interface between the state and tax payers in the Manufacturing Sector(June 2016 - Dec. 2018), Public Sector (December 2018 – August 2019) and Transport & Logistics (August 2019 - April 2023) towards resolution of tax audit disputes by reviewing objections filed by tax payers at Tax Audit Reconciliation Committee meetings and making recommendations to management. » Professional ‎relationship and management of clients; fostering and maintaining positive tax perception whilst ensuring liability is paid.»Expert review of company's financial statements and other relevant documents for tax compliance and adequacy.» Follow up on all tax payers‎' request/complaints as the relationship officer to ensure request are met and complaints attended to in respect of issuance of tax clearance certificate, payment, receipts and other specific request.» Monthly monitoring of Pay as You Earn/Withholding Tax remittances by taxpayers in my sector to ensure promptness and adequacy.» Interpreting and analysing financial statements and selected books, schedules and records of companies. Show less *Educating and advising tax payers as regards tax administration and civic responsibilities relating with tax remittances.*Ensuring that all revenue are remitted,through the designated bank and are accounted for and a report on tax collections forwarded to head office on a weekly basis.*Ensure that tax payer gets their tax clearances with the stipulated period.*Meeting with community leaders and market association leaders, whenever it is necessary to facilitate the smooth collection taxes and maintaining a cordial relationship with such individual to assist us achieve our tax collection objectives.*Assist to co-ordinate all field operation on a daily basis Show less

      • Administrative Assistant

        Jun 2016 - Apr 2023
      • Tax Auditor | Human Resources

        Jan 2012 - May 2016
      • Human Resources Assistant

        Jul 2011 - Jan 2012
    • Savers | Value Village

      Jun 2023 - Nov 2023
      Production Team Member

      • Ensures CDC is organized, clean, safe and welcoming; ensures donation flow, storage and staging are always maintained.• Engages with customers and donors to actively promote Savers’ brand in the store• Coordinates FunDrive events with production/CDC teams and Sourcing managers, and if appropriate, provides logistic services.• Partners with the store manager to coordinate incoming supply from all supply sources.• Partners with Production Manager to help facilitate a manageable supply flow.• Ensures donations are accurately weighed by classification and accounted for. Show less

    • FedEx

      Nov 2023 - Dec 2023
      Package Handler
    • Treasury Board Secretariat | Secrétariat du Conseil du Trésor

      Jan 2024 - Apr 2024
      Cluster Coordinator

      Ontario Public Service

  • Licenses & Certifications