Experience

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  Delaware north

  Feb 2012 - May 2012

  Store manager

  Organize and co-manage 4 club stores within Milwaukee's Miller Park baseball stadium. Key focus areas included merchandising, customer service, cash handling and supply chain management to keep stores filled with all offerings.

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  Ymca of metropolitan milwaukee

  Oct 2012 - Jan 2014

  Member services associate ii

  Front Desk staff to assist clientele with membership purchases, demonstration, and payments. Additionally assisted with building maintenance and other tasks to keep the business flowing smoothly.

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  Delta defense llc

  Jan 2014 - Jun 2014

  Member services advisor

  Handle inbound contacts via phone, live chat, and email in a fast paced customer service environment with extensive product knowledge about Delta Defense LLC's products and other offerings.

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  Delta defense llc

  Aug 2014 - Jan 2019

  Research, Develop and Pilot special projects for C-level executives regarding customer service initiatives and methods through which customers communicate with our brand.Act as a jack of all trades, master of none when it comes to role in the company, creating the framework of new departments and processes throughout the organization.Advise colleagues of best courses of action for customer care and customer facing projects using tools such as audits, research papers and experimental data. Show less Fill radio advertisement slots for our weekly 3 hour radio show and 1 hour "Daily Defense" segments. Build client relationships and serve the needs of a variety of businesses both large and small to help build their brand in the radio space.Looking for your next winning ad campaign? Look no further than Armed American Radio. Prime spots open to help grow your business, all with a personal touch. We believe in treating our advertisers like family and will work with you to reach new buyers every week on more than 200 radio stations nation wide. Show less Research, Develop and Pilot special projects for C-level executives regarding customer service initiatives and methods through which customers communicate with our brand.Act as a jack of all trades, master of none when it comes to role in the company, creating the framework of new departments and processes throughout the organization.Advise colleagues of best courses of action for customer care and customer facing projects using tools such as audits, research papers and experimental data. Show less

  • Process Consultant

    Jul 2018 - Jan 2019

  • National Sales Executive

    Nov 2017 - Jul 2018

  • Process Consultant

    Nov 2015 - Dec 2017

  • Outreach Specialist

    Sept 2015 - Nov 2015

  • Member Retention Specialist

    Aug 2014 - Sept 2015
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  Alexssa enterprises, ltd.

  Feb 2019 - May 2019

  Emerging markets manager

  Biz Dev, Outreach and helping folks find the perfect IT solution are the name of my game.I'm your trusted ally in helping you find the right technology solution for you and your business. Partnering with my wonderful colleagues here at Alexssa, we're looking to take the headache and hassle out of managing your Information Systems.

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  Mynextdriver.com

  Jun 2019 - Apr 2020

  Director of client success

  MyNextDriver.com is helping the trucking industry tackle it's toughest challenge; finding qualified truck drivers!My role revolves around our clients, first and foremost. Here's a bit of what I've done:Designed and implemented standard operation procedures regarding new client acquisitions, external marketing, and business development for a start-up small business.Produced targeted client care messaging techniques and piloted methods to ensure world class customer service was provided to callers on a daily basis.Spearheaded creation of marketing content by appearing as brand ambassador in company’s first ever digital marketing campaign which appeared on company website and social media. Utilized strong presentation and oral communication skills to deliver effective messaging.Conducted outreach alongside company leadership to initiate new marketing strategies, explore new business markets, and interface with prospective partners via telephone, email, and tradeshows. Show less

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  Recruiting hell

  Apr 2020 - Feb 2023

  Podcast host

  Recruiting Hell was a podcast designed to help job seekers Avoid the pitfalls of the modern job hunt, level up their job search efforts, and stay sane during one of the toughest times in their lives. This was my first podcast, and if you go and listen to it today, it's a far cry from what I'm doing now.However, it was the first building block in a whole new adventure that I've been on for the past 3 years.While Recruiting Hell was sunset in February of 2022, it remains a testament to becoming a creator for me, and helped its listeners secure more than $1.5 Million in salaries and benefits because of the advice and strategies contained within the show.Catch it on Spotify, Apple Podcasts or wherever you get your podcasts. Show less

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  Westport studios

  Jul 2020 - now

  Founder

  “A ship in harbor is safe, but that is not what ships are built for.” ⛵Less than 24 hours after I was laid off in 2022, I founded my own company — and it has been the scariest, most exciting, challenging, and at the same time perfectly sensible thing I've ever done.After years of struggling to find out where I belong, I've finally found it, and it's at the helm of this company, helping companies just like yours build podcasts that unlock relationships that run deep.We’re talking about the kind of deep relationships that build lasting business partnerships and drive six figure annual deals.We’re talking about the kind of deep that turns your guests into friends, and opens your network to a completely new world.We’re talking the kind of deep where you want to introduce your podcast agency to your mom because she knows they’ve been such a big help to your career.Yeah, we’re talking THAT deep.Whether you have an existing show or are looking to start from scratch, we’ll help you create a B2B podcast you love that builds both deep relationships and impacts your bottom line.Sound like the kind of deep you’re interested in? Let's chat. Show less

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  Sweet fish media

  Jan 2021 - Mar 2022

  Producer

  Making podcasts launch is what I do. Keeping everything in line for Multiple B2B clients to help them reach their audience and desired customer is my #1 goal. Sound like something your business could use? Reach out!