Gilbert Fallas

Experience

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  Frikid S.A.

  Sept 2001 - Jan 2008

  Infrastructure Support / Networking

  • Buildup, maintenance and support of company’s computers. • Buildup, maintenance and support of local area network, Office Suite and DGS related issues. • Maximize network performance by monitoring, scheduling upgrades and collaborating with other team members on network optimization and company’s computers troubleshooting.

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  Link Space S.A

  Feb 2008 - May 2020

  System Administrator

  • Provide coaching and mentoring to team members.• Maximize network performance by monitoring, scheduling upgrades and collaborating with other team members on webservers and network optimization. • Undertake data network related investigations in local and wide area environments using information from multiple sources. • Secure network systems by establishing, enforcing policies, defining and monitoring access. • Support and administer firewall environments in line with IT security policy. • Configure routing and switching equipment, hosted IP voice services and firewalls. • Active Directory and DNS services deployment and administration. • Provide remote support to on-site engineers and end users/customers during daily operations. • Created business requirements lists, also technical and quality assurance specifications for the buildup of sports and other related call center operations. • Established and educated others on controls and protocols for new projects. • Created and lead teams across multiple departments to ensure forecasted objectives were met and overall desired outcomes achieved. • Spoke with customer personnel ensuring that contract protocols were satisfied. Mostrar menos

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  Ulatina

  May 2019 - Oct 2019

  Frontend Engineer

  As a professional practice developed a module for the university campus that allows graduating students find information about opportunities to complete their community work or professional practice.

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  Akamai Technologies

  May 2020 - now

  Solutions Architect II