Experience

• 

  Sobeys

  Jul 2006 - Jun 2008

  Cashier

  At Sobeys I was a cashier and a customer service representative, I also worked in the grocery department stocking shelves and working night shift rotations.

• 

  Future shop

  Jun 2008 - Feb 2010

  Customer service lead

  At Future Shop, I was a customer service specialist, I trained and coached associates, processed credit applications, customer returns and repairs, also maintained filing and retention of all documents necessary for operational procedures.

• 

  Bed bath & beyond

  Mar 2010 - May 2017

  As the Operations Manager, it is my responsibility to ensure the execution of all operational standards from the back end to front end. Some of my key responsibilities include:-front end procedures and merchandising are set to a extremely high standard.-inventory control-planning price changes/promotions-overseeing the RTV processes -overseeing all aspects of receiving and stockroom operations.-payroll and other HR related issues. My duties include but are not limited to: Planning and executing merchandise rotations and features, ordering and maintaining a multi-million dollar inventory, store snapshot review to implement changes needed to increase business, training new staff, implementing routines as well as finding new ways to make them better. and many other tasks based on day to day business. My key responsibilities as a Department Manager was overseeing the hardlines departments of the store, which included ordering stock, setting merchandising standards, implementing rotations, suggesting aisle and feature plans and taking care of the day to day business of the store.

  • Operations Manager

    Mar 2010 - May 2017

  • Assistant Store Manager

    Mar 2010 - Jan 2015

  • Department Manager

    Mar 2010 - May 2014
• 

  Chain yard urban cidery

  Aug 2018 - now

  Head chef