Experience

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  Luxairgroup

  Oct 1998 - Sept 2017

  Take active part in ensuring procedure, tools and systems, Maintain close contact with the line and collect information that supports and /or identifies potentials for processes, system and tool- optimization.Drive from the start to the end projects within a business operational context.Identification and analysis of business needs to form requirements and initiate change proposals for the Manager Cargo Office and the AVP of operations.Dive into standards and new business requirements (eg. Cargo 2000, Cargo IMP, Message improvement program, GDP, ISAGO, ISO-standards, IGOM and customer manuals).Optimization of workflows by using the Aircargo standards.Drive change, analyze problems, remove operational complexity (Non-value added tasks) and create transparency. Show less

  • Deputy Manager Cargo Office

    Sept 2014 - Sept 2017

  • Quality Process Analyst

    Aug 2009 - Aug 2014

  • Customs claims agent

    Jul 2008 - Jul 2009

  • Dispatcher

    Oct 1998 - Jun 2008
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  Home multi services by jr

  Sept 2017 - Dec 2018

  Business owner

  Property Management

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  Mimos e fabulas .lda

  Jan 2019 - Dec 2020

  Gerant et associe
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  Iad portugal

  Feb 2019 - Dec 2020

  Consultor
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  Sintra sarl

  Dec 2020 - now

  Company owner