Experience

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  Mahindra satyam

  Oct 2000 - Sept 2011

  I began my journey in the company as a Trainee and steadily rose to the level of Assistant Manager in Workforce Management, specializing in activities like demand generation & management, resource planning, bench management, and capability utilization for Global Accounts. In this role, I provided consultation to leadership teams and proposed solutions to optimize Full-Time Equivalents (FTE). Additionally, supervised 5 member team for various talent pools, like SAP, Oracle, Java/J2EE, and Microsoft Technologies; I was involved in training, performance management, as well as employee engagement activities, aimed at minimizing costs associated with hiring and attrition.I led the initiative of designing & implementing Internal Reporting Systems to monitor Production and Service Level Agreements (SLAs) while conducting regular process analysis on a weekly and quarterly basis. Show less Rich experience in handling end to end Operational activities from Talent Souring & fulfillment toBilling & Collections for 3 major customers in Professional Services and Milestone projects inTelecom, Health Care & Lighting domain and Danish IT and Software organization.Skill Sets Handled – SAP, EAI ,Java / J2EE, Microsoft Technologies, DW & ORACLE, Testing.Responsibilities -• Account Mining: Interfacing with direct client leaders and identifying new Opportunities.• Resourcing and Fulfillment: Work closely with RMG team / External Hiring team / SharedServices - Technology / Domain Specific Business Units to close on critical and long pendingrequirements for Milestone based projects and Professional Services.• Vendor Management- Involved in Vendor evaluation and performance management, statutorycompliance by closely working with Corporate and Client project team.Work closely with newVendor and Corporate on rate negotiations to meet the gross margin for the company. Weeklyreview with Vendors on positions open, list of joiners status, No-shows against open demandsraised for contract positions.• BG Verification and Medical: Individual background check and medical test done for selectedpeople and final onboarding.Work with vendors and get the reports on time and share the samewith the customer. Responsible to monitor the vendor bills and process the same with Corporatefinance team and final payout.• Invoicing / Billing: Effort capture and billing for both Professional Service and Milestone basedprojects. Final submission of the invoices to the client for payment and collection of due andoverdue payments. Posting the payments received in AR tool.• Management reports: Metrics as to Analysis on revenue leakage, Man hours analysis and finalreconciliation.• Event Management: Coordinating project events and Fun at Work. Show less Skill Sets Handled – SAP Technical & Functional Modules,Java / J2EE,Testing,DW & Oracle, Microsoft Technologies.Responsibilities-• Prime responsible to recruit SAP Certified and SAP User experience candidates and induct themin Entry Level Training Program which involves sourcing & screening profiles, arranging for technical interviews and final shortlist of candidates.• Preparing the training calendar schedule and topics for each trainer as per their competencies andavailability from within the organization and continuous follow-up till final completion.• Successful completion of training 300+ SAP functional and technical consultants and final onboarding into projects.Responsible in planning and organizing the large Recruitment Drives ,closely with Hiring managers and Project managers to close bulk and urgent requirements Show less Skill Sets Handled – SAP-Technical, Functional ,Cross Functional & EAIResponsibilities-• Managed SAP Business unit Resource Planning and Operations for 2500+ employees spreadacross globe.• Closely worked with BU heads / SPOC leads and addressing critical requirements from availableResource Pool / Project Releases or go for Permanent or Contract Hiring.• Bench Management- Monitor Bench no's by Ageing /Non-billable /Management Overheads atOnsite/Offshore. Getting weekly update on onsite Project extensions/ Project closures/ Employeemovements from within projects/ accounts.• Regular follow-ups with Hiring team on critical demands and new joinee status.• Better control on Manpower Utilization and keeping the Utilization percentage at the Maximum.• Initiate training programs for additional skills for competency.• Weekly review call with BU Heads/SPOC leaders and gathering pipeline opportunities (realdemand) for better resource planning.• Better Employee Relations at all levels ,identifying high potential individuals with the requisiteskill sets for specific positions, addressing employee aspirations ,providing right opportunities.• Weekly Dashboard reports on Open Positions, Revenue Leakage, Loading factor analysis andBench resource analysis status reports to top management.• Vendor Management-1. Involved in Vendor evaluation and performance.2. Close co-ordination with vendors in fulfilling urgent and niche skill requirements andstrategy to work on immediate closures.3. Invented TRIAL and BUY Resource Plan to get SAP skilled manpower from Vendors.4. Responsible for end to end recruitment from sourcing, selection, on boarding and deployment for contract resources. Show less

  • Resource Management, Talent Management, Operations

    Oct 2000 - Sept 2011

  • Role - Resource Manager & Lead PMO

    Jul 2007 - Aug 2011

  • Role - SPOC - Entry Level Hiring & Lateral Hiring

    Aug 2005 - Jun 2007

  • Role - Lead SPOC - RMG - SAP Business Unit.

    Oct 2000 - Jul 2005
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  Raja & co.

  Nov 2011 - Apr 2015

  Freelance staffing consultant

  Business Development, Manpower Staffing

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  Atos

  May 2015 - Mar 2022

  Work force manager

  I led the comprehensive Workforce Management (WFM) efforts for over 3000 professionals with a team of 3 members. My responsibilities extend towards managing talent pools in various areas, including SAP, Infrastructure Skills encompassing Network Communications, Windows, Wintel, UNIX, and Digital Workplace, as well as Cloud Computing Platforms such as ServiceNow, Microsoft Azure, and Google Cloud.In my efforts to optimize capacity planning, I benchmarked activities to identify and eliminate underutilization, ensuring efficient resource allocation. Additionally, I made valuable contributions to talent acquisition endeavours and played a role in enhancing the employment branding to attract top talent.I established robust reporting methods centred on key metrics and ensured that Key Performance Indicators (KPIs) were consistently met. Show less

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  Marici solutions gmbh

  Apr 2022 - Oct 2022

  Head of human resources

  I served as the leader of the HR functions within the company, with a key focus on Workforce Management and Talent Hiring. During my tenure, I achieved the following:HR Framework and Initiatives: I developed a comprehensive HR framework and implemented strategic HR initiatives closely aligned with long-term business goals & and achieved its desired outcomes.Cost and Budget Management: I effectively managed HR costs and budgets, with proficiency in building strong teams. Addressed issues head-on and delivered speedy results that met the organizational needs for resource allocation.Talent Acquisition and Management: Led talent acquisition efforts, implementing robust strategies to onboard top talent. Additionally, initiated and oversaw employee engagement programs that contributed to a highly diverse & and qualified workforceWorkforce Management (WFM): I established and implemented efficient resource scheduling and forecasting practices. This maximized Full-Time Equivalent (FTE) utilization, and consistently recommended operational improvements to senior leadership.Continuous Improvement: I fostered a culture of continuous improvement within the workforce management function. This involved proactively identifying opportunities for process enhancements and overseeing their implementation, ensuring that the organization's workforce management practices remained efficient and effective. Show less

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  Orgware technologies pvt. ltd.

  Jan 2023 - Feb 2023

  Senior manager

  I joined this start-up but since it was in a nascent stage, the talent acquisition and complete HR function was put on hold by the Management/Founders.