Davor Trošelj

Davor Trošelj

Technical Competence Center and Customer Support

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  • Timeline

  • About me

    Human Resources Coordinator

  • Education

    • Faculty of Humanities and Social Sciences, University of Zagreb, Croatia

      2009 - 2011
      Master of Education in Rhetoric and Master of Arts in Hungarian Language and Literature Phonetics, Applied Linguistics, Literature
    • Eötvös Loránd University

      2014 - 2017
      Applied Linguistics

      Doctoral School of Applied Linguistics

  • Experience

    • VIPnet d.o.o.

      Mar 2012 - Sept 2014
      Technical Competence Center and Customer Support

      - provided technical support to our customers regarding issues with internet, telephone and TV services- provided help and information about the company’s services (i.e. mobile phone tariff models, telephone, internet and TV)- provided information about our customers’ monthly invoice and payment transactions

    • Self Employed

      Oct 2012 - Oct 2016
      Court Interpreter for Hungarian language

      - translating from Croatian to Hungarian and vice versa

    • Eötvös Loránd University - International Office

      Oct 2016 - Jun 2017
      Volunteer as International Student Ambassador

      - provided help to foreign prospect students in acquiring information about ELTE and assisted them in their decision-making process during their application, provided help and information to first-year foreign students in acquiring necessary documentation (e.g. residence permit)

    • Faculty of Humanities and Social Sciences, University of Zagreb

      Mar 2017 - Jun 2017
      Lecturer

      - held Hungarian pronunciation exercises at the Department of Hungarian Language and Literature for the first-year students of Hungarian language

    • Teva Pharmaceuticals

      Sept 2017 - Aug 2019

      • administrative tasks regarding Hire to Retire processes in North America• import and maintaining of employees' data in HR systems: Employee Central/Success Factor, ADP, Oracle, SAP, Equifax, Service Now, HRBI, IDM• various reporting in Excel• close cooperation with departments in North America and Israel (e.g. Payroll, Benefits Team, IT)• creation of SOPs for various procedures• I-9 Coordinator for USA employees• Poster Compliance Coordinator for USA - administrative tasks regarding Hire to Retire processes for Teva Pharmaceuticals in Hungary

      • Sr HRO&S Specialist – North America Team

        Sept 2018 - Aug 2019
      • HR Administrator – Hungarian Team

        Sept 2017 - Aug 2018
    • AD Plastik Group

      Oct 2019 - Dec 2022

      • cooperation with HR administration team• HR point of contact for Managers• selection process of bule and white colour employees; preselection of candidates based on CVs; arranging and leading job interviews• managing Integration programs for new employees• managing trainings and continuous education program for employees; managing yearly evaluation of the held trainings• managing bonus programs • point of contact for the Union• hearing and resolving employee grievances, counselling employees and supervisors• implementing various HR processes from mother company (AD Plastik d.d., Solin, Croatia) into our company (e.g. Contingency Plan, GDPR, Yearly Bonus Program, Employee Satisfaction Survey, Polyvalency)• oral and written translation from Croatian to Hungarian and vice versa• GDPR coordinator• creating various reports for Supervisory Board, Executive Director and HR Director• ensuring legal compliance by cooperating with the legal department• supporting Managing Director in HR related topics Show less • selection process of white collar employees – preselection of candidates based on their CVs, arranging and leading job interviews• creating job ads• updating job requirements and job descriptions• conducting exit interviews• creating Integration processes for new employees• point of contact for the Union• hearing and resolving employee grievances, counselling employees and supervisors• implementing various HR processes from mother company (headquarters in Solin, Croatia) into our company• translation of documents form Croatian to Hungarian and vice versa in order to implement new processes and rules• creating various reports for Supervisory Board• ensuring legal compliance by cooperating with the legal department• supporting Managing Director in HR related topics Show less

      • Human Resources Coordinator

        Apr 2021 - Dec 2022
      • Human Resources Administrator

        Oct 2019 - Mar 2021
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by Red Cross on Sept 2016
      Red CrossAssociated with Davor Trošelj