
Davor Trošelj
Technical Competence Center and Customer Support

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About me
Human Resources Coordinator
Education

Faculty of Humanities and Social Sciences, University of Zagreb, Croatia
2009 - 2011Master of Education in Rhetoric and Master of Arts in Hungarian Language and Literature Phonetics, Applied Linguistics, Literature
Eötvös Loránd University
2014 - 2017Applied LinguisticsDoctoral School of Applied Linguistics
Experience

VIPnet d.o.o.
Mar 2012 - Sept 2014Technical Competence Center and Customer Support- provided technical support to our customers regarding issues with internet, telephone and TV services- provided help and information about the company’s services (i.e. mobile phone tariff models, telephone, internet and TV)- provided information about our customers’ monthly invoice and payment transactions

Self Employed
Oct 2012 - Oct 2016Court Interpreter for Hungarian language- translating from Croatian to Hungarian and vice versa

Eötvös Loránd University - International Office
Oct 2016 - Jun 2017Volunteer as International Student Ambassador- provided help to foreign prospect students in acquiring information about ELTE and assisted them in their decision-making process during their application, provided help and information to first-year foreign students in acquiring necessary documentation (e.g. residence permit)

Faculty of Humanities and Social Sciences, University of Zagreb
Mar 2017 - Jun 2017Lecturer- held Hungarian pronunciation exercises at the Department of Hungarian Language and Literature for the first-year students of Hungarian language

Teva Pharmaceuticals
Sept 2017 - Aug 2019• administrative tasks regarding Hire to Retire processes in North America• import and maintaining of employees' data in HR systems: Employee Central/Success Factor, ADP, Oracle, SAP, Equifax, Service Now, HRBI, IDM• various reporting in Excel• close cooperation with departments in North America and Israel (e.g. Payroll, Benefits Team, IT)• creation of SOPs for various procedures• I-9 Coordinator for USA employees• Poster Compliance Coordinator for USA - administrative tasks regarding Hire to Retire processes for Teva Pharmaceuticals in Hungary
Sr HRO&S Specialist – North America Team
Sept 2018 - Aug 2019HR Administrator – Hungarian Team
Sept 2017 - Aug 2018

AD Plastik Group
Oct 2019 - Dec 2022• cooperation with HR administration team• HR point of contact for Managers• selection process of bule and white colour employees; preselection of candidates based on CVs; arranging and leading job interviews• managing Integration programs for new employees• managing trainings and continuous education program for employees; managing yearly evaluation of the held trainings• managing bonus programs • point of contact for the Union• hearing and resolving employee grievances, counselling employees and supervisors• implementing various HR processes from mother company (AD Plastik d.d., Solin, Croatia) into our company (e.g. Contingency Plan, GDPR, Yearly Bonus Program, Employee Satisfaction Survey, Polyvalency)• oral and written translation from Croatian to Hungarian and vice versa• GDPR coordinator• creating various reports for Supervisory Board, Executive Director and HR Director• ensuring legal compliance by cooperating with the legal department• supporting Managing Director in HR related topics Show less • selection process of white collar employees – preselection of candidates based on their CVs, arranging and leading job interviews• creating job ads• updating job requirements and job descriptions• conducting exit interviews• creating Integration processes for new employees• point of contact for the Union• hearing and resolving employee grievances, counselling employees and supervisors• implementing various HR processes from mother company (headquarters in Solin, Croatia) into our company• translation of documents form Croatian to Hungarian and vice versa in order to implement new processes and rules• creating various reports for Supervisory Board• ensuring legal compliance by cooperating with the legal department• supporting Managing Director in HR related topics Show less
Human Resources Coordinator
Apr 2021 - Dec 2022Human Resources Administrator
Oct 2019 - Mar 2021
Licenses & Certifications
- View certificate

Microsoft Excel 2016 Beginners & Intermediate Excel Training
UdemyAug 2019 - View certificate

R Programming: Advanced Analytics In R For Data Science
UdemyMay 2020 - View certificate

Customer Service Foundations
LinkedInJul 2019 - View certificate

Lean Six Sigma White Belt
Quality Gurus Inc.Mar 2023 - View certificate

Machine Learning A-Z™: Hands-On Python & R In Data Science
UdemyJul 2022 - View certificate

Statistics with R – Intermediate Level
UdemyMay 2021 - View certificate

Statistics with R - Beginner Level
UdemyDec 2020 - View certificate

R Programming A-Z: R For Data Science With Real Exercizes!
UdemyMar 2020 - View certificate

Machine Learning Specialization
CourseraJan 2023 - View certificate

R Programming for Statistics and Data Science
UdemyMay 2019
Volunteer Experience
Volunteer
Issued by Red Cross on Sept 2016
Associated with Davor Trošelj
Languages
- crCroatian
- enEnglish
- huHungarian
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