Minkyun Chai

Experience

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  Republic of Korea Army

  Aug 2019 - Apr 2021

  • Responsible for training and leading coastal anti-espionage operation.• Plan the training program for conscripted soldiers to teach them basic military survival and offense skills.• Translate English and Korean, and act as a liaison between the US military and Korean Army to conduct smooth joint operations between the two countries.• Use numerical results of individual soldiers' training outcomes to identify the unit's overall weaknesses and strengths and conduct supplementary training.• Maintain and keep track of the unit’s warehouse of military supplies and conduct routine stock checks to maintain the level of supply for war.• Lead 180 days of successful anti-espionage operation east coast of South Korea near the border against North Korea to stop infiltration of North Korean spies onto the shores. Show less

  • Squad Leader

    Mar 2019 - Apr 2021

  • Light machine gun operator

    Mar 2019 - Dec 2019

  • Military interpreter (translation)

    Aug 2019 - Aug 2019
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  Monash University

  Jul 2022 - now

  • Proposed, implemented and enhanced work processes to improve accuracy and elevate overall customer satisfaction.• Delivered exceptional customer service by providing clear and comprehensive guidance on offer acceptance process, ensuring seamless experience for prospective residents.• Demonstrated strong attention to detail in identifying and rectifying invoicing errors, effectively reducing debt owed to Monash Residential Services.• Accurately invoiced monthly rent and related charges for residents, maintaining precision to prevent overcharges or undercharges.• Offered detailed and accurate advice to students, addressing inquiries and providing valuable information to support their on-campus living experience. Show less • Cultivate sustainable relationships with customers and suppliers, securing favorable stock prices while maintaining a consistent supply and customer retention.• Oversee the administration of debt collection, interstate freight logistics, coordinate stock movements, and liaise with the warehouse and cool room teams to ensure seamless communication and order fulfillment.• Generate more than 100 invoices daily, ensuring accurate billing for meat weights and consistency in invoicing procedures.• Process customer orders, prepare invoices, and coordinate with the warehouse to ensure timely production and delivery of products. Show less • Successfully assisted numerous residents in adapting to their new life living in a hall by providing practical advice on studying as a university student and addressing any concerns or questions they had about their living situation. • Consistently followed the guidelines set by residential support officers to ensure the hall was a safe and supportive environment for all residents. This included promptly addressing any safety concerns or issues that arose and encouraging residents to abide by the rules.• Organized and executed multiple successful hall events, creating opportunities for residents to connect with one another and build a positive hall spirit. Received positive feedback from residents on the events and the overall atmosphere of the hall. Show less

  • Admissions Officer

    Nov 2024 - now

  • Residential Support Assistant

    Jul 2024 - Dec 2024

  • Casual Academic Supervisor

    Jul 2024 - Jul 2024

  • Operations Assistant, Monash Residential Services

    Nov 2022 - Jul 2024

  • Residential Advisor

    Jul 2022 - Dec 2023
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  La Petite Alice

  Sept 2022 - Dec 2022

  Business Development Intern
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  Woolworths Group

  Sept 2022 - Jun 2023

  Replenishment Team Member

  • Responsible for maintaining the level of stock on shelves by filling up the shelves so that there are enough items to be picked by the customers. • Sort and reorganize items on the shelves so that the items could be easily found and picked by the customers.

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  JRW Property International Pty Ltd

  Mar 2023 - Apr 2023

  Property Inspector

  • Responsible for conducting property inspections for potential clients and leading to contract.• Arrange and conduct a routine inspection with the tenants to report the property condition to the investors providing locations of nearest parks, shopping malls and schools.• Conduct open inspection and promote the property to potential tenants leading to the signing of a tenancy contract.• Carry out routine, exit, and entry inspections to ensure the properties are well-maintained, and prepare condition reports. Show less

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  JJJ Bros Meat

  Jul 2024 - Sept 2024

  Invoicing Officer

  • Cultivate sustainable relationships with customers and suppliers, securing favorable stock prices while maintaining a consistent supply and customer retention.• Oversee the administration of debt collection, interstate freight logistics, coordinate stock movements, and liaise with the warehouse and cool room teams to ensure seamless communication and order fulfillment.• Generate more than 100 invoices daily, ensuring accurate billing for meat weights and consistency in invoicing procedures.• Process customer orders, prepare invoices, and coordinate with the warehouse to ensure timely production and delivery of products. Show less

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  Student Housing Australia

  Sept 2024 - Nov 2024

  Administrative Officer

  • Manage tenants move-in and move-out processes and systematic management of keys over 800 apartments. • Provide excellent advice regarding application processes and moving out processes in relations to Student Housing Australia to both tenants as well as landlords.• Advise tenants on necessary maintenance work, scheduling, and procedures, ensuring a well-maintained living environment• Coordinate with contractors to manage property maintenance, ensuring compliance with guidelines for accessing the apartments• Deliver exceptional customer service to current and prospective tenants by providing guidance on policies and procedures Show less