Jamie Birot

Experience

• 

  Maynilad Water Services, Inc.

  Apr 2013 - Jun 2013

  Intern

  Planning, Monitoring and Development DepartmentLearned the process of Maynilad’s bidding project from new, on-going to closed ones. With other interns, we developed database tools to monitor their projects.

• 

  F.R. Sevilla – Industrial and Development Corporation

  Jun 2014 - Apr 2015

  Document Controller

  Main PlantOrganized company’s plant site equipments and company cars. Monitor each driver’s schedule, track their routes and manage their allowances everyday. Submit monthly regulated revolving funds to record main plant’s expenses. Organize and arrange internal and external meetings with the Main Plant Manager.

• 

  MERALCO

  Apr 2015 - Apr 2019

  Billing Support Staff

  Service Irregularity TeamCompute and analyze unregistered consumptions from illegal connections from customers with jumpered and tampered meters.Consumer Welfare TeamMake sure customers will have their satisfaction by accommodating their billing concerns and inquries via email. Developed templates to automate daily, weekly and monthly reports.Billing Discrepancy TeamHandled big accounts of Meralco customers with billing discrepancies and adjustments. Collaborate with Meter Data and Operations Team if customer needs an actual investigation field visit. Developed and implemented dashboard portal using MS Excel, Power BI and PHP. Show less

• 

  Ingram Micro

  Apr 2019 - Apr 2023

  Global Cloud SalesExposed in Global Cloud Business environment. Generate interpreted files from Vendor’s weekly/ monthly usage reports or consumptions and collaborate with Order Management Team to process their billing using MS Macro-Enabled Excel worksheets. Lead an end-to-end JIRA project to track team’s deliverables and produce Power BI dashboard for weekly/ monthly reports. Cloud Catalog Specialist TeamGenerate Microsoft global monthly price plans (both Cloud Marketplace & Traditional). Coordinate with Cloud On-boarding Team to launch pricing and SKUs from new Vendors. Ensure Vendors to implement their approved prices changes as needed from global Vendor Business Managers using JIRA Software. Produce monthly COGS and other sales report.

  • Associate Professional, Business Analysis

    Apr 2021 - Apr 2023

  • Associate Professional, Report and Analytics

    Apr 2019 - Apr 2021
• 

  Capital One

  Apr 2023 - now

  Sr. Process Specialist

  Reporting, Analytics & DevOpsBuild and design data reporting and visualizations to assist and optimize business performance of our stakeholders (e.g. Metrics and Scorecards)