
Josue Madera ♟
Director Of Operations

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Connect with Josue Madera ♟ to Send Message
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About me
Enlace entre Empresas y Tecnología | Facilitador | Experto en Servicio al Cliente | Entusiasta del Mundo de las Ventas | Host del podcast La Voz de la IMMEX | Consultor de Negocios | Y mas...
Education

Univer
-Business Administration and Management, General
Experience

Enteracloud Mx
Jan 2019 - nowDirector Of Operations
Index Zona Costa BC
Apr 2024 - nowDirector del Comite de Tecnologias de la Informacion
Licenses & Certifications
- View certificate

Building Rapport with Customers
LinkedInMay 2022 - View certificate

Customer Service: Call Control Strategies
LinkedInMay 2022 - View certificate

Customer Service: Serving Customers Through Chat and Text
LinkedInMay 2022 - View certificate

Customer Service: Handling Abusive Customers
LinkedInMay 2022 - View certificate

De-Escalating Conversations for Customer Service
LinkedInMay 2022 - View certificate

Phone-Based Customer Service
LinkedInMay 2022 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInMar 2022
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