San Kheng Liu

Experience

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  Cofreth

  Jul 2009 - Sept 2013

  Engineer

  Conduct daily operations such as workplace inspection at site, fault reporting, conduct toolbox briefing, inventory check, carry out extra work, supervision of subcon, PPE checking and verification, follow up on work/ purchase request, attend for client's meeting, budget planning and etc..

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  JLL

  Sept 2013 - Sept 2019

  Assistant Manager (East Malaysia)

  Assisting the FM team in the completion of multiple functions of building operations and maintenance for commercial buildings. Managing client's (Great Eastern) account in Kuching and Tawau, assisting the same account for Penang & KL site. Overseeing and provide support for other accounts such as HSBC, Digi, Shell & General Electric for East Malaysia.Pro at giving on-site support, working with a team, oversee the day-to-day client activities for the assigned property or facility. Implement building procedures and performance measures & ensure that they are maintained at all times. Boost on-site operations by promoting best practices and creating better processes. Promoting adherence to health and safety standards.Response to client inquiries and complaints. Ensure timely and quality service delivery to clients.Working frequently with clients, build strong relationships, proactive and engaging & make sure that the clients' expectations are met each and every time. Be the go-to person for any facilities-related concerns.Performs facilities inspections and prepares reports.Have a solid background in finance management, take care of the site's financial operations. Coordinate with vendors and suppliers & make sure that they deliver quality work practices according to the contract, and at the right cost.Assists in the preparation of operating and capital budgets.Support people's growth and development through effective training and coaching sessions. Promote good and healthy culture/ behaviors and fosters teamwork, cooperation & performance excellence. Ensure that the team is constantly motivated and that trust & work ethics prevail among members.Processes invoices and ensures proper cost center coding. Show less

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  CBRE

  Sept 2019 - now

  Assistant Facilities Manager

  Provides assistance to the Facility Management team in completion of multiple functions of building operations and maintenance for a facility and portfolio of buildings.Managing client's (Great Eastern) account in Kuching, Tawau and Kota Kinabalu. Overseeing and provide support for other accounts or projects such as Maxis, H&M, LSEG and Liberty General Insurance for Sarawak region.Oversees and coordinates maintenance and repair work assignments performed by technicians and vendors performing building maintenance, landscaping, security and janitorial work.Respond to client inquires and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.Performs facilities inspections and prepares reports. Coordinate and manage the move, add and change activities.Assists with planning monthly and annual budget. Manage and assist with capital improvement projects.Manages vendor relationships and trains vendors on the work order and billing procedures. Processes invoices and ensures proper cost center coding.Reviews periodic reports including financials, and explains variances. Works with the finance team to correct errors.Uses PC and PDA for work order system, email, ESS, process and procedure training.Contract management. Provide informal assistance such as technical guidance and training to coworkers. Coordinate work and assign tasks. Show less