Experience

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  The chancery restaurant

  Nov 2005 - Aug 2008

  Food and beverage manager

  Accurate forecasting, waste reduction, procurement of goods, and cost-effective operating procedures, helped reduce food cost by 3.4% in less than one year - reducing it from 34.0% to 30.6%.Increased food & beverage quality and service standards by aligning operating procedures with customer expectations resulting in higher customer spend per check and repeat business.Developed local marketing campaigns to increase the restaurant's visibility and foot traffic based on market trend analysis and strategic advertising placement.Created employee training program to ensure overall knowledge of the company's vision, policies, and operating procedures. Show less

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  Ruby tuesday

  Sept 2008 - Mar 2010

  Service manager

  Employed an efficient, high-energy approach to store operations management of a high-image full-service restaurant generating over $2,000,000 in annual sales.Managed and motivated staff to go above and beyond, ensuring optimal performance increasing overall guest satisfaction

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  Always above average entertainment, llc

  Jun 2009 - Jan 2011

  Executive assistant

  Ensured financial and operational viability by sourcing and securing sponsorships, vendors and performers for various eventsIncreased brand awareness by composing and distributing various marketing materials and news releases to local and national media sourcesManaged event logistics, including site selection, budget reconciliation, vendor selection, and staffing for more than 35 local and regional events with 200+ attendees

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  Tgi fridays

  Apr 2010 - Jul 2014

  Service manager

  Staffed, trained and developed team members through ongoing feedback, establishing performance expectations and conducting regular follow-up meeting increasing productivity, employee retention and decrease seasonal turnoverCreated new customer service standards and accountability measures, resulting in higher employee productivity and morale, decreasing turnover and increasing customer satisfaction scores above 90%. Maintained expenses below budget through accurate planning, waste reduction, purchasing, and cost-effective operating procedures resulting in the reduction of cost by 3.4% in one yearIdentified operational opportunities to build sales and control costs; developed and implemented plans to address various opportunities across the organization improving bottom-line sales Show less

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  It's happening international

  Jan 2012 - Jul 2014

  Creative director

  Established business plan and obtained over $10,000 in funding to start companyLaunched integrated marketing and social media campaigns to drive clients’ entrance into the boutique fashion market resulting in placement in highly visible high, earning locations in Chicago, Miami, and Los Angeles. Analyzed market demographics, defined target market, and determining advertising placements resulting in lower start-up cost of 20% for client

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  Thunderbird school of global management

  Feb 2015 - Dec 2015

  Peer career advisor

  Collaborate with the Career Management Center (CMC); serve as the first point of contact providing support for students seeking career-related services (cover letters, resumes, mock interviews, case preparations, career exploration and job and internship search strategies)Partner with the CMC to execute strategic communication plans by marketing campus-wide events through social media

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  Ford motor company

  May 2015 - Aug 2015

  Human resources specialist - learning & development

  Identified skills gaps and learning strategies for 1500+ Global HR employees through benchmarking and comprehensive internal research on Ford's core competencies resulting in new a global development framework and supporting pathwaysFacilitated Global leadership meetings to discuss opportunities for enhancing the HR Professional Development Curriculum, gaining agreement on future modifications and implementation to close the competencies gap with early and mid-career-HR professional Redesigned the Global Onboarding experience for new HR Team members at Ford enhancing employees’ experience and satisfaction ratings Show less

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  Ford motor company

  Nov 2015 - Nov 2020

  The Supplier Diversity & Inclusion organization is responsible for supporting the development of diverse and inclusive sourcing strategies by delivering a supply chain to support Ford's goals of sourcing more than 10% of its purchasing power with certified diverse businesses. Diverse business segments are defined as those business entities who have 51%+ ownership and operating authority by a minority, woman, veteran, disabled and LGBT business owners. Key Highlights:Key Ford liaison for Women's Business Enterprise National Council (WBENC), Great Lakes Women's Business Council (GLWBC), WBECanada, WeConnect International, Disability: IN, National LGBT Chamber of Commerce (NGLCC), and Small Business administration (SBA).Revamped global SD communications, including a new SD website (fordsupplierdiversity.com) with enhanced tools and resources, external newsletters (Ford Fresh Supplier Diversity Newsletter) that document wins, progress made, and essential supplier information, and internal communication platforms and data management systemsManaged organization diversity sourcing targets, monitored progress, published quarterly internal reports and presented results to senior leadership, which resulted in overachievement of Tier 1 spend goals by 6% ($672M) and the relaunch of the Tier 2 program resulting in a 65% increase in reportingOversaw the development, collection, monitoring, and reporting for over $11.4B in spend of small and diverse suppliers to support enterprise-wide Business Plan Review reportingEngaged cross-functional stakeholders to define global requirements around identification, qualification, and inclusion of diverse suppliers to achieve SD goals Show less Partnered with senior leadership in Ford’s Global Purchasing Organization to deliver recruiting, talent management, and org design solutions to a customer group of 500+ employees.Key Highlights:Supported 10 executive leaders in creating succession plans for key talent/leadership planning, partnered on strategic workforce planning, and restructured their organizations resulting in collapsed management layers from 13 to 9, an average span of control/direct reports of 6, and a headcount reduction of 20%Coached executive and senior leaders on inclusive leadership practices, employee relations issues, how to evaluate performance, including declining performance, and long-term retention and development strategies for top talentElevated Purchasing Leadership Program by partnering with Regional HR and Executive Leadership, overseeing career succession planning for senior-level managers, and managing program assignments for participants across Europe, Asia, and North AmericaConducted an organization-wide capability assessment to identify talent gaps in new and emerging business areas resulting in a targeted recruiting strategy focused on negotiations, contracting, and strategic supplier relations skills Show less Served as a Labor Relations Representative for The Dearborn F150 Truck Plant which has over 3,900 hourly union members and 200 salaried supervisors.Key Highlights:Served as the lead and primary contact in building company/UAW relations within the realm of the National and Local Collective Bargaining Agreement provisions, including attendance, quality, health and safety, overtime, grievances, and job security for 3,900 hourly union members and 20 union representatives.Solely held vital responsibility for delivering administrative support such as managing FMLA administration, Union Representative Compensation, timekeeping reports, and payroll for off-shift for 23 months resulting in Ford’s Top-achiever performance distinctionReduced grievances filed by 35%, grievance cost paid YOY by 45%, and grievance backlog by 50% by applying strong union relations skills and business acumen.Served on the Human Resources Ford College Graduate Steering Committee Show less

  • Supplier Diversity & Inclusion Business Analyst

    Aug 2019 - Nov 2020

  • HR Business Advisor

    Feb 2018 - Aug 2019

  • Labor Relations Specialist

    Nov 2015 - Jan 2018
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  Dematic

  Nov 2020 - Aug 2022

  Head of supplier diversity, procurement communications & training

  Create, implement, and oversee all of Dematic’s Supplier Diversity operations components, facilitating results-driven interactions by partnering with corporate leaders, internal and external stakeholders, and procurement influencers to develop and execute strategic sourcing of over $364.9 Million in diverse supplier sourcingScope, build and deliver innovative SD strategies, including developing the spend baseline and current state, creating goals and metrics to measure ongoing performance, and an execution plan that aligns with organization objectivesServe as Dematic’s liaison and representative to the minority and women business enterprise advocacy organizations on both a local and national levelDevelop and implement a cohesive, comprehensive global procurement internal and external communications plan driving awareness of the procurement transformation journey Show less

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  Tractor supply company

  Aug 2022 - now

  • Director, Supplier Opportunity & Development

    Jun 2024 - now

  • Senior Manager, Head of Supplier Diversity

    Aug 2022 - Jun 2024