Gina Opuszenski, SHRM-CP

Experience

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  Hillstone Restaurant Group

  May 2012 - Oct 2013

  Hostess

  • Responsible for enhancing and upholding the long standing “Houston’s” name to the highest standard. • Greeting guest.• Delegate tables and order, provide excellent guest service.• Help manage work flow within the hostess's and waiters.• Serve food/beverages.• Manage reservations.• Resolve guest request/questions/concerns.• Train new employees.

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  The Morgan Group

  Oct 2013 - Oct 2015

  • Assisted manager in daily tasks, maintaining collections, renewals, notices and Final Account Statements. • Supervised and maintained a multi-million-dollar asset with a team of 4 staff members. Reduced and controlled expenses for community by staying within budget guidelines, increasing income and keeping delinquency below 1%. Prepared owner reports, maintained invoices and worked closely with vendors.• Consistently awarded bonuses for performance in leasing, customer service and collections. Show less • Began as Leasing Consultant, Promoted to Assistant Manager of 330-Unit.• Received accreditation for shop (A+)• Tour property with prospective residents in accordance with all federal fair housing guidelines. • Use marketing strategies to develop and implement sales with high leasing percentages and closing ratio.• Thoroughly complete all call backs and follow ups in order to close as much traffic as possible. • Document all activity into Onesite property software.• Promptly process all applications in order to attain approvals within 72 hours. Show less

  • Assistant Manager

    Oct 2014 - Oct 2015

  • Leasing Professional

    Oct 2013 - Oct 2014
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  University of Houston

  Aug 2015 - Dec 2016

  Alumni

  Bachelor degree in Organizational Leadership and Supervision with a minor in Human Resources: Training and Development. Major focused on effectively developing individuals that can contribute to the success of many organizations:- Team Leadership - Production & Service Operation - Organizational Leadership and Supervision - Quality Improvement Methods - Leading Change in the Workplace - Project Leadership - Proposal and Project Writing - Visual Communications Tech - Current Issues in Organizational Leadership and Supervision- Human Resources in Technology- Intro to Training & Development(HRD) - Instructional Design for HRD- Designing E-Learning(HRD) - Needs Assessment in HRD Show less

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  Relik Realty, LLC

  Jun 2016 - Apr 2018

  • Responsible for managing all HR operations and strategies within the company.• Ensure strategically aligned HR initiatives with the company's short and long-term goals.• Management areas included planning, implementing, and administering Human Resource Programs, employee relations, recruitment, retention, training and development, performance and record management, compensation, payroll, and benefits administration.• Oversee performance management, including disciplinary, exit interviews, and managing HR records.• Process all new hires, benefits orientations, termination, and payroll paperwork ensuring compliance with applicable laws and regulatory mandates.• Assist in developing employee handbook covering disciplinary procedures, code of conduct, FMLA policy, and benefits information.• Revision and management of employee job descriptions. • Assist in recruitment and interviewing process. • Manage all applications and documentation, provided application information, assisted with form completion, verified submission, and notified employees.• Monitor unemployment claims by reviewing claims, providing documentation, and coordinating responses with management.PAYROLL/BENEFITS• Responsible for all payroll functions. • Assist with accounts receivable, accounts payable functions.• Manage benefits, including open enrollment, plan renewal discussions with a broker, invoice auditing, and COBRA administration.• Develop and manage training and incentive programs. Show less EXECUTIVE ASSISTANT DUTIES• Support CEO and Executive leadership with administrative tasks, including; resolve or manage issues, process confidential reports.• Take meeting minutes and produce final documents. • Manage business and personal travel.• Reconcile expenses for executives.• Corporate and social event planning.• Perform routine administrative duties, including but not limited to monitoring office phone, executive email, delivery’s and calendar management.• Experience supporting and influencing executive/senior management.MARKETING DUTIES:• Create online portfolio for Relik by designing and developing company website and employee portal.• Create various multi family property websites.• Development and management of social media platforms such as Apartments.com, Zillow, Apartment Finder, Facebook and more.• Design marketing material, including but not limited to, community signage, brochures, business cards and apparel.• Management of all marketing efforts upon property accusations. Show less

  • HR/Marketing Coordinator

    Jun 2016 - Apr 2018

  • Marketing Coordinator; Administrative Assistant

    Jun 2016 - Apr 2018
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  MOGAS Industries, Inc.

  Apr 2018 - Dec 2021

  • Assist HRBP with developing and administering HR-related programs, including employee relations, retention, training and development, and performance to ensure alignment to our overall strategic plan and business plan.• Process creation and system management. Including but not limited to the development of a background screening program, record management, ADP set up for annual merit program, handbook and acknowledgment documents within ADP, payroll processes, and benefits administration. • New-hire liaison from pre-employment – conduct orientation- full life cycle.• Refine and developed online hiring and onboarding processes. • Responsible for annual external reporting requests such as EEO1 and Texas Workforce reporting requirements.• Provide administrative support to Vice President Global HR, legal compliance, interview management.• Ensure employee requests are managed in a timely manner. • Maintains employees' files in compliance with applicable legal requirements.BENEFITS/ PAYROLL- ADP Solutions• Bi-weekly payroll for approximately 254 employees (The US and Canada) • Responsible for promotions, bonuses, worldwide profit-sharing processor appx 300 employees, transfers, and terminations. • Monthly auditing of invoices for accuracy and payment.INTERNATIONAL • Two years' experience compiling, managing and processing bi-weekly and monthly payroll for approximately 300 employees (US and Canada, PERTH Australia, UK, Netherlands, Chile)• Maintain yearly government mandates for all international locations. • Train and provide administrative support to international HRBP.TRAINING AND DEVELOPMENT • New hire training plan development and scheduling. Show less

  • Human Resources Specialist

    Apr 2018 - Dec 2021

  • Human Resources Specialist

    Apr 2018 - Dec 2021
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  Private Capital and Private Equity Firm

  Dec 2021 - now

  Human Resources Manager

  Developing and implementing HR strategies and initiatives aligned with the overall business strategy.Bridging management and employee relations by addressing demands, grievances or other issues.Manage the recruitment and selection process.Manage the onboarding and development process. Support current and future business needs through the development, engagement, motivation and preservation of human capital.Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.Develop and monitor employee appreciation initiatives and succession planning.Nurture a positive working environment.Oversee and manage a performance appraisal system that drives high performance.Maintain payroll and benefits program.Assess training needs to apply and monitor training programs.Report to management and provide decision support through HR metrics.Ensure legal compliance throughout human resource management. Show less