Gaetan Dufour

Experience

• 

  Toyota Motor Manufacturing France

  Sept 2007 - Mar 2019

  JEE Dev (Spring, Jquery & Bootstrap) : Leading a team of 4 persons (Kanban Methodology)- Define product vision, strategy and roadmap- Manage product backlog, projects end-to-end - Ensure business liaison with business leaders & stakeholdersBI Dev (Pentaho) :- Define & Implement datawarehouse (Oracle) => Architecture of the Database is BI oriented model- Define & Implement ETL flow (Pentaho spoon)- Establish and create BI Report for management & specialistStandby Support (2017-2019) :- Business & Production application- ESX- Storage- etc... Show less

  • Senior Java J2EE, BI Developper, Standby Support

    Mar 2012 - Mar 2019

  • Java J2EE dev & Oracle DBA

    Sept 2007 - Feb 2012
• 

  Toyota Motor Europe

  Apr 2018 - now

  Leading a team of 17 persons.Principals Mission :-Define product vision, strategy and roadmap- Manage product backlog, projects end-to-end & Top management KPI- Ensure business liaison with business leaders & stakeholders- Establishing a delivery model (based on Scrum framework)- Setting up the organization around ServiceNow (DevOps)- Vendor & budget managementITSM Specifics (4 persons) :- Rolling out ServiceNow to affiliated companies- Coordinating the implementation of various projects on ServiceNow platformITOM Specifics (3 persons) :- Event management- Discovery - Mid ServersSupport Specifics (8 persons) :- Support reorganization - Revamp of work methods as a result of an INC number decrease by 50% per year since 2020Power BI team (2 persons)- build/maintain ServiceNow KPI dedicated for management, specialist... Show less

  • Product Owner : Monitoring

    Oct 2022 - now

  • Product Owner : ServiceNow

    Dec 2019 - now

  • MI Product Owner & ServiceNow Project Manager

    Apr 2018 - Nov 2019