
Nicole Carolan

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About me
Head Office Coordinator at Dunnes Stores
Education

Technological University Dublin
2011 - 2015Bachelor of Business in Management (Honours) 2:1 Business Management
Experience

Dunnes Stores
Aug 2011 - Oct 2018I was in a very trusted role within the company, having access to systems and passwords that allow me to access and manage staff files which are strictly confidential. I was responsible for running payroll each week for over 50 employees across the grocery and drapery departments and monitoring staff payroll. I maintained regular communication with both store and department managers on wage performance across their departments. I had close communication with the Head Office (Payroll and Human Resources) and Regional management to share relevant payroll and investigation report data. Execution of weekly payroll cost analysis reports using the outcomes to collaborate with department managers to ensure budget adherence. Used both Oracle and Kronos payroll systems to monitor and administer employee files to ensure accurate employment records are maintained across the store. Accountable for reviewing potential store candidates and conducting initial phone screening and scheduling of interviews on behalf of the HR Manager. I was responsible for conducting staff inductions, ensuring that new hires are informed on company policies and procedures and showing them around the store and familiarising them with their new job roles. Running weekly timekeeping and absence reports and logging exceptions in the system where required.Carry out staff training on all aspects of the company including; Customer Service, Point of Sale training, explaining regulations governing sale of liquor, paracetamol, tobacco, health and safety and GDPR training. Stepped into the role of checkout supervisor to monitor checkouts to ensure they were running efficiently. Show less
HR Personal
Sept 2016 - Oct 2018Customer Service Representative
Aug 2011 - Sept 2016

Indeed.com
Oct 2018 - Feb 2022Recruitment CoordinatorSelling the utmost best customer experience to all new potential candidates from the first initial confirmation email to greeting them onsite for their interview and showing them around; while making them feel at ease. Act as point of contact for all candidates during the interview process and if successful, during their onboarding.End to end interview scheduling for corporate roles - up to and including VP level, requiring the utmost level of confidentiality and professionalism. In addition I lead coordination for roles across HR and Technical functions.Draw-up, and issue offer letters and employment contracts to successful candidates, as well as being the point of contact of any contract related questions.Supporting employees through the relocation process - providing them with relevant documentation to ensure processes such as Revenue registration and bank account opening was as smooth as possible. Coordination of travel booking for interviews and inductions as well as booking travel for conferences for the EMEA executive teams.Requisitioning of IT equipment, account accesses for all successful candidates. Involved in projects to enhance the candidate experience - for example improving the travel process and new hire communications.Leading information audits for new hires within the company, quality checking all applicant data and ensuring all information was relevant and up to date on the CRM system.Cross functional business analysis and process improvement.Project co-ordination to drive efficiency gains across XFN teams. Show less

Meta
Feb 2022 - Feb 2023Product Recruiting CoordinatorOur Recruiting function within Meta is a core strategic driver of our success to give people the power to build community and bring the world closer together. At the heart of this is the global Candidate Experience Team, made up of our Recruiting Coordinators and Schedulers working together to deliver exceptional experiences for all candidates.• Part of Candidate Care Team. Coordinating interviews for Product - Product Management across EMEA• Communicating effectively internally and externally with candidates/ POC regarding interview scheduling and other queries • Working cross functionally with coordinators, sourcers, recruiters, interviewers and otherrelevant stakeholders• Responsible for the coordination of interviewer training• Work on additional adhoc projectsReady to do the most meaningful work of your career? Join Meta and our growing family of apps/services (e.g. Facebook, Instagram, Oculus, WhatsApp). We're moving fast, making an impact, and we’re just getting started. Learn more at Metacareers www.facebookcareers.com Show less

Dunnes Stores
May 2023 - nowHead Office Recruitment Coordinator
Licenses & Certifications
- View certificate

Prevent Workplace Bullying and Harassment
Indeed.comDec 2018 
Bachelor of Business in Management (Hons)
Technological University DublinSept 2011
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