
Sam Vickery
Telesales

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About me
Full Stack Development
Education

Finham Park School
1999 - 2006
Experience

Markerstudy Distribution
Apr 2011 - Nov 2011Telesales
Murray Uniforms
Jan 2012 - Dec 2012Account Manager
ITC Legal Services
Jan 2013 - Mar 2013Customer Service Advisor
Allied Healthcare
Aug 2013 - Jan 2014Care AssistantWorking as an in home care assistant my duties were varied day to day. Sometimes I would work with clients who needed personal care, such as washing, clothing and having food made for them. Other clients however would need more intensive and varied care, such as working with people who are mentally disabled. This included assisting a wheelchair bound client with learning difficulties to college each week, or assisting to help an autistic child get ready for school as well as assisting one child who could only communicate through Makaton. I would also administer medications from blister packs for clients. Show less

Defenda Couriers
Jan 2014 - Mar 2014CourierThis job was initially taken in my spare time when not working in care, but I was offered full time hours, I took this for more stability in wages. My day to day was multi drop of packages in the midlands area.

Guys Cross Care Home
Mar 2014 - Sept 2014Care AssistantWorking on a unit within a mental health facility, this means my day to day can be very varied. At Guys Cross we would try to promote independence for the residents as much as we could. Each memberof the unit has specific and unique conditions, which means they have very personalised care plans that must be adhered to. Some examples of the conditions I work with are brain injury, depression, bi- polar and schizophrenia. Usually I would assist with personal care in the morning, washing, clothing, feeding etc. I would sometimes cook lunch for the residents or do some of the cleaning on the unit.In the afternoon however we would like to assist the residents to go out of the unit if possible, this would mean a trip to get some food, or an activity of their choosing within reason. On these trips out we would be responsible for their safety and well-being, but want to make sure that they can be as independent as possible. We would help them do things themselves, for example ordering their food or purchasing items, but would take over if needs be. The residents could be a handful at times, even some times showing aggression. However I would remain calm and use techniques mentioned in the care plans to help calm the residents, as each resident is different. Show less

OPTIONS FOR LIVING LTD
Sept 2014 - Aug 2015Mental Health Support WorkerActively supporting adults with mental health needs to live independent lifestyles of their own choosing within the community, promoting and respecting their rights and providing a high level of support/care suited to their individual needs.This involved lone working and a high level of personal responsibility, event and contingency planning, writing individualised risk assessments and support plans, training and supporting other members of staff and co-ordinating care for key clients. Communication and problem-solving skills are essential and constantly being developed in new situations. Accurate record keeping is essential for both continuity of care and for legal purposes. Show less

FrontMagazine Limited
Jul 2016 - Jan 2018Freelance WriterWriting mainly about MMA (mixed martial arts) this has been my first foray into journalism. I will regularly write up interviews with fighters (which I source myself) as well as doing live event reports. I particularly enjoy writing opinion pieces about the latest MMA news. One article had over 10,000 views in a few days. I have also written about my personal experiences with anxiety as well as articles about movies.I will also edit my own posts online and have learnt quickly how to use SEO and keywords to my advantage. I like to be creative in my editing and use great and unusual images to demonstrate my point. Show less

Astron Fire & Security Ltd
Jun 2018 - May 2019Operations ControllerWorking as an Operations Controller in the Fire and Security industry is a wide and varied role. My day to day would include scheduling the rota for the engineers and booking in installations/maintenance with clients. I would handle the phones and answer client's queries and pass them to the appropriate department when they have been screened.I was responsible for all stock control and stock allocation to the correct jobs. An eye for detail is hugely important when doing this as one mistake can cost the company thousands. I would also cross sell and spot sales opportunities for the sales team.One of my main responsibilities was ensuring a positive and motivated attitude in the team of engineers. This can be extremely difficult as their role can be highly stressful, but I feel this is where I shine. I would like to keep the engineers happy so that the work can be completed in a timely fashion with less hiccups.I also would conduct minor training in health and safety and ensure they have the correct PPE at all times. Show less

Libertatem Healthcare
May 2019 - Sept 2019Support WorkerI supported a man with a brain injury. He has complex needs and needs support 24/7 to enable him to live independently as possible.As part of his care, I would assist with physio and his memory rehab as best as possible. Generally I would support my client to access the community and use its features, such as the gym etc.

Lucy Glyn Support Services Ltd
Sept 2019 - Dec 2019Support WorkerSupporting clients with autism and learning difficulties. My day to day ranged from managing a clients daily life, so they can lead an independent lifestyle to dealing with high stress and difficult behaviour. No day was the same, but the client was the always centre of everything.

Health & Social Care Services Limited
Dec 2019 - Sept 2020Team LeaderWorking with a man who is paralysed from his C3 down. A general day would consist of transferring from bed to chair, then helping the client with hygiene needs and dressing. I will administer any medication required and assist with cooking and feeding the client. I will also assist with taking the clients dogs with him in a suitable place where there is wheelchair access. I will drive the client to and from any medical or personal appointments in his own adapted van, and will include me making sure he is strapped in appropriately. Another part of my role is to ensure his catheter bag is drained and also make sure that the catheter site is not infected. This also crosses over with me having to check for pressure sores on his body. I also do any cleaning that is required of myself. Show less

ERGO Creative
Jun 2021 - nowJunior Web DeveloperWorking as a Junior Web Developer at Ergo my main role is to create code and implement this into various projects.
Licenses & Certifications

Diploma in Software Development
Code InstituteDec 2021
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