John Ward

Experience

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  The Mills Corporation

  May 2004 - Aug 2004

  International Development Intern

  Worked directly for the Executive Vice President of International Development.Managed and maintained the filing and organization of all important paper and electronic data files.Rebuilt and maintained the EVP's office e-mail in order to create a more efficient and effective way to organize ten thousand plus messages.Handled and organized pertinent information for major retail sites from all around the world.

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  The Chronicle of Higher Education

  May 2005 - Aug 2005

  Accounting Intern

  Handled many aspects associated with accounts receivable for a private organization.Maintained a strict level of ethical conduct with respect to confidential financial information.Managed the generation and distribution of delinquent print invoices.Aided in the creation and organization of monthly and quarterly financial statements.Responsible for applying credits to customer accounts through an intricate and sophisticated server based accounting system.

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  The Chronicle of Higher Education

  Feb 2006 - Mar 2007

  Computer Support Specialist

  Assisted coworkers through the knowledge and expertise associated with a tier one helpdesk technician.Rebuilt, managed, and continually maintained an effective asset management system.Followed a strict ethical policy regarding user specific data and information.Managed the deployment of workstations to multiple users in a timely and efficient fashion.Handled and completed various tasks of great importance and confidentiality handed directly down from the Managing Director of Information Systems.Secondary department purchaser in charge of ordering all inventory pertinent to the course of action of the Information Systems department.Created and maintained a wireless access point for internet users within the office. Show less

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  The Whiting-Turner Contracting Company

  Mar 2007 - Jul 2010

  Network Coordinator

  Helpdesk technician for a company of over two thousand employees, twenty eight regional offices, and hundreds of jobsites. Maintained an efficient management system of over two thousand computers. Handled all purchasing and billing of computer and networking equipment for new jobsites around the country.Setup jobsite servers for file sharing and network printing.Deployed workstations to employees on a daily basis. Fielded helpdesk calls in a timely and efficient manner while maintaining the utmost level of customer service. Show less

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  B.I.G. Enterprises, Inc.

  Jul 2010 - Jul 2011

  IT Manager

  IT Manager / ISSM / Contract Closeout Project Manager / Office Supervisor / Assistant FSOHeld a Department of Defense (DoD) Secret security clearance.Had multiple management positions within the company: IT Manager, Contract Closeout Project Manager, Office Supervisor, Assistant Facility Security Officer (FSO), and the Information Systems Security Manager (ISSM). As Contract Closeout Project Manager I build, manage, and maintain processes for office staff to successfully close acquisition instruments for the Department of Transportation (DOT) through technical and financial reconciliation methods in accordance with the Federal Acquisition Regulation (FAR) rules and procedures.Office Manager duties include oversight of acquisition support projects, reviewing of proposal/technical writing, basic human resources compliance, recruitment of new office staff, and administrative support services for the President and executive management team.Information Systems Security Manager responsibilities include the integrity and management of onsite classified data stored on DoD approved and certified computer devices. Serve as Assistant Facility Security Officer; aiding in the management of DoD Defense Security Service (DSS) industrial security inspections of onsite classified materials. As IT Manager I maintain a corporate IT infrastructure consisting of 20 computers at headquarters, 3 corporate servers, a virtual private network (VPN), and an array of off-site networks.Perform daily data backup, weekly diagnostic testing, and monthly routine preventative maintenance on corporate servers. Create, modify, and update Access databases for acquisition instruments closeout as well as provide closeout training to various staff at HQ and off-site locations.Perform various other duties as assigned by the President of the company. Show less

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  TriVir LLC

  Aug 2011 - May 2019

  Identity, Credential, & Access Management Consultant / Solution Architecture, Engineering & Delivery

  Program Manager ICAM - 2020 Census Technical Integrator ProgramAssessed the FICAM and HSPD-12 posture of multiple federal agencies and provided analysis, implementation design and guidance, strategies and architecture to meet mandated government compliance standards.Successfully chartered, managed and implemented PIV Authentication and single-sign-on solutions to meet HSPD-12/FICAM requirements for multiple federal government facilities.Architected and deployed the federal government’s first approved use of PIV Derived Credentials for 8,000 field workers with mobile devices.Aided in the upgrade of the PKI infrastructure for a federal government facility to include an OpenSSL Root CA with a Microsoft subordinate CA.Provided PIV interoperability architecture and implementation services for multiple federal agencies.Served as the onsite HSPD-12/ICAM Subject Matter Expert (SME) at a large federal agency.Performed requirements analysis, acceptance criteria, automated IdMUnit use-case testing and other documentation and development of IDMS driver connections.Provided tier 3 support for an extensive eDirectory, Active Directory, cloud and IDM environment at a federal government facility.Performed DSS FSO duties for a non-possessing facility clearance. Show less

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  Red Oak Bistro

  Jun 2013 - Dec 2017

  Managing Partner

  Aid in business development, social media, networking, outreach, general construction, IT architecture and maintenance of a full service bar and restaurant. A little about the bistro:Red Oak Bistro, located in La Plata, Maryland, offers a fresh take on the traditional dining experience with great ambience and a modern rustic décor.Our menu presents a “New American” style cuisine, with inspiration from both Mediterranean and traditional Maryland dishes that are sure to please any palate. Red Oak’s full bar features a wide range of craft beers as well as wine on draft—adding another dimension to our expertly curated selection of bottled wines—not to mention a long list of handcrafted specialty cocktails destined to become favorites.As Southern Maryland natives, we are inspired by the local history and culture clearly reflected in our interior design, which is heavily accented with reclaimed local barn wood and oak tables by local Amish craftsmen. If you are looking for something both new and inspired, we invite you, your family and friends to delight your senses at Red Oak. Show less

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  Quest Software

  May 2019 - Nov 2019

  Senior Program Manager - Federal

  Manages executive relationships, key stakeholders, and program staff to ensure delivery of program outcomes and realization of business valueDrives program decisions, strategic direction and business objectives for customer needs; serves as a change agent leveraging industry experience that a customer may not haveWorks with the software Architects and Project Managers to translate customer requirements into a cohesive implementation and execution plan to successfully accomplish the customer’s desired objectives and represent the effort to all stakeholdersServes as communications interface between customer and delivery teamProvides feedback to leadership for performance reviews and continual improvement; provides mentorship to less senior project managersEnsures that constituent project managers adhere to the standard project management methodology throughout the project lifecycle and maintains a standard plan for each programProvides regular reporting to the customer executives, company executives, and program team stakeholdersManages resources (i.e., capital requirements and human capital, etc.) to complete the program objectives on time, within scope, and on budget Show less

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  Stanley Craig LLC

  Nov 2019 - now

  Owner & Founder

  IT & Program Management Consulting Services