Jenn Martindale

Experience

• 

  Ebenezer

  Mar 2014 - Mar 2022

  Culinary Director

  -Project Management:Created SOP’s for Covid related changes. Developed innovative menu options, implemented Grind Dining & curated a superior dining atmosphere, enhancing dining experience. Monthly activities, providing residents with exciting & enjoyable food-related activities.-Infrastructure & Technical Experience:Oversaw scheduling, inventory management, order processes, & financial control utilizing Spend-Down/Financial Workbooks for effective budget management. Proficient in Microsoft applications. -Managerial:Conducted comprehensive training for staff on company policy/procedures, ensuring adherence to industry standards & regulations. Staff management from hiring, onboarding, training, coaching, to directing, fostering a motivated & skilled team. Conducted sanitation & food safety trainings upon hire & monthly to ensure compliance with health/safety regulations, maintaining ServeSafe certification. Expertise in Front of House (FOH) and Back of House (BOH) operations, catering various events within & outside the community, ensuring high-quality service & guest satisfaction.-Administrative & Budget: Lawson Payroll & E-Time Timecard entry. Data entry & documentation, ensuring accuracy & compliance. Executed office tasks: filing, printing, copying, faxing, and scanning. Optimizing office efficiency and organization. Demonstrated exceptional organizational skills, adept time management, and multitask. Effectively prioritizing responsibilities to meet deadlines and goals. Adaptable and strong team-player mentality. ServSafe Manager Certification, ensuring high standards of food safety & sanitation practices upheld.-Vendor, Customer, & Leadership Relationship:Engaged in daily client interactions in-person & phone to address inquiries, provide support, & maintain strong client relationships. Built and maintained vendor relations to optimize budgets and enhance quality. Worked with leadership on improvements to the dining experience and culinary department. Show less

• 

  Innovation Refunds

  Mar 2022 - Oct 2024

  Facilities Director

  - Project Management:Spearhead Facilities Department and Safety Committee. Developed policies, SOP’s, SharePoint, emergency initiatives, and maintenance programs to scale operations. Project Manager for multiple office buildouts and enhancements across multiple locations; including securing additional office resources, vendor procurement, overseeing contractors, design layout, and purchasing, invoicing, and logistics. Managed 25+ complex event projects. - Infrastructure/Technical:SharePoint, Outlook, Microsoft, Google Suites, Jira, Adobe. Produced comprehensive department manual and internal department site. Efficiency with inventory management, supplies procurement, administrative systems improvement.- Managerial Experience:Leader in orchestrating new functions required for rapid growth. Hired, trained, & coached staff on all facets of an office environment. Reputation as energetic problem-solver who tackles any assignment, large or small, with passion & diligence. Implemented massive consolidations including closing an entire office space and merging of departments, displaying change management skills.- Administrative/Budget Management:Organized & detail oriented. Work with high level and highly confidential information. Provide excellent customer service; respond to inquiries, manage calendars, create reports and presentations. Tactile approach with handling elevated requests from C-Level and senior leadership. Partnered with HR team for on/off boarding. Lead new employee desk set-up, equipment procurement, and access requests. Managed internal department, events, and special projects budgets. Reserve locations for meetings, catering requests, and events.- Vendor, C-Level Executive, and Stakeholder Relationship:Influenced, problem-solved, and negotiated with C-Level Executives and Stakeholders on optimizing office space and expansion. Built and managed multiple vendor relationships central to office operations, services, supplies, furniture, technology, food. Show less

• 

  Catholic Charities Diocese of Des Moines

  Oct 2024 - now

  Operations and Compliance Manager