Diaa Marey

Experience

• 

  Deliciuos Inc. Cilantro

  Jan 2003 - Feb 2005

  Production Manager

  2008 - 2010

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  Deliciuos Inc. - Cilantro

  Feb 2005 - Oct 2008

  Quality Manager

  My main responsibility is quality assurance for all company operations , kitchens , warehouse & vendors to be sure all outlets have standardizations , high quality of product , have excellent hospitality & service , ►responsible for:-Hygiene &Sanitation (Q.A sector) 1- Sanitation & hygiene process.2- Pest control program.3- Trainer for GMP, & HACCP4- HACCP internal auditor.5- Auditor for suppliers.6- Mystery shopper sch. 7- Comment card analysis 8- Solve customer complain 9- Check for atmosphere of all stores 10- Develop all department عرض أقل

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  La Poire

  May 2010 - Mar 2013

  Quality Manager

  ResponsibilitiesFollowing the consistency quality service and product Designing and implementing quality system to support the core activities to carry out safe Services within specifications. Continuously improve service compliance to standards and specifications.Insuring the incoming materials and finished services are always of consistent quality. Communications channel with customers.Handling all critical customer complains.Control All process of productionCustomer comment card analysisCustomer services facility to be available.Review customer delivery process.Prepare annual objective plan for all dept.Managing internal audits and External AuditsEvaluation and recommendation for return materials and scrap. Prepare Action plans.Prepare any activities to maximize production with quality Standard.Follow up third party audit and action plans.Ensure all project Management Plan are well documented (Quality, Risk, Communication,....etc.) Developing the project resources plan ( Manpower, Equipments, Materials, Tools, Activities,...etc.) Revision and filing of weekly and monthly progress reportsMonitoring & Controlling Small & Medium ProjectsDevelopment of Processes, Templates, Management Plans and Policies created based on methodologiesAccount-abilitiesBasic needs (Training, , Salary And Incentive) To be controlled.Evaluation of Q.A Team and development plan.Reward and Recognition programs to be supported. عرض أقل

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  TBS Delicious Bakery

  Feb 2014 - Feb 2015

  Plant Manager

  ResponsibilitiesHRInterviews And Hiring.Succession plan to be prepared.Evaluation of production managers and development plan.Regular meetings with all levels of employees.AccountabilityBasic needs(Training, Uniforms, Salary And Incentive) To be controlled.Evaluation of chefs and development plan.Reward and Recognition programs to be supported. CustomersResponsibilitiesCommunications channel with customers.Handling all critical customer complains.Control All process of productionAccount-abilitiesCustomer product to be available.Balancing between stock, spoilage and non-available items.Review Event delivery process.Ensure and surpass the safety and satisfaction requirements of all customers.BusinessResponsibilitiesPrepare annual production plan for all Section.Analysis for P.& L. with Production managers.Determine opportunities in P.& L.Prepare Action plans.Prepare any activities to maximize production.Follow up third party audit and action plans.Account-abilitiesIdentifying plant trends affecting poor and over performance in addition to ensuring all team members understand the targets and are capable of achieving the set standardsCommunicationTwo ways of communication with Production managers and assistant managers.Weekly meeting with production managers with meeting agenda.Two ways of communication with other departments.OthersStandards and Production systems1 Support standards, manuals and new systems.2 Assist in train the managers on the new systems.3 To be sure that the standards was applicable.4 Identify the needs of new standards or update one.MaintenanceReview maintenance situation of Factory dailyCheck maintenance orders and action plans.Q.A.& Q.C.Conduct visit report in each factory per month.Determine opportunities in every single sections.Prepare an action plan for each visit (SMART).Coaching and support.Follow up and evaluate results.Detail cleaning schedule in each sections. عرض أقل

• 

  La Poire

  Jun 2015 - Dec 2022

  • Co.Quality Manager

    Jun 2015 - Dec 2022

  • Co.Quality Manager

    Jun 2015 - Dec 2022
• 

  Juhaina & Afran Al Hatab

  Jan 2017 - Dec 2022

  Co.Quality Manager
• 

  Etoile - حلواني ايتوال

  Nov 2018 - Dec 2022

  Co Quality Managing Director
• 

  Coppermelt

  Aug 2022 - now

  Plant Manager