Raj Nair

Experience

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  ADSC, Inc.

  Jan 1995 - Jan 1997

  Recruiter | Account Manager

  ✓ Started the IT placement division for this engineering firm; identified new clients; recruited candidates.

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  InfoScape, Inc.

  Jan 1997 - Jan 1998

  Technical Recruiter | Account Manager

  ✓ Hired as recruiter; quickly promoted; opened new doors and managed new accounts for this IT staffingcompany.

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  Aces International, Inc.

  Jan 1998 - Jan 1999

  Vice President of Recruiting and Operation

  ✓ First to be hired into this start-up company; grew to more than 80 billable consultants and support staff of 15 people in a period of two years.

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  Integral Systems, Inc.

  Jan 2000 - Jul 2001

  Owner | Co-Founder | Vice President of Recruiting and Operations

  ✓ Created company from start-up; successfully opened new doors and staffing projects with clients.

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  InfoScape, Inc.

  Aug 2001 - Oct 2013

  Vice President of IT Service

  ✓ Opened new doors with states of MI, OH, NC: generated millions of dollars in revenue.✓ Successfully negotiated with State of NC buyers to continue providing SAP Consultants after they decided to cut infoScape from their preferred SAP vendor list.✓ Generated new revenue by direct sales to customers across various vertical segments.✓ Recruited direct consultants/candidates for hard-to-fill permanent and contract IT, Engineering positions.✓ Created and managed BPO Division (based in US); supported various client needs from our Mumbai office.o Managed remotely 14-20 person indexing team; supported large marketing client.o Managed remotely 28 person data-entry team; supported other divisions based out of state.o Managed 12-18 person team remotely for large travel consolidator; supported activities includingreservations, ticketing, and accounting for their Detroit, Chicago, Houston, and New York offices.✓ Changed revenue model; became prime vendors of new clients via cold-calling, networking.✓ Focused on consultative selling with customer-centric approach; generated new revenue from existing clients.✓ Spearheaded team to buy into customer’s SLA requirements; held them accountable for delivery.✓ Recruited and managed account managers, recruiters, support staff; successfully met client deadlines.✓ Conducted permanent and contract placements of IT and Engineering consultants across the nation.✓ Implemented process enhancements for customer/consultant satisfaction; utilized Quickbooks and ADP Payroll.✓ Organized and led office move process over one weekend; business remained open Friday prior and Monday after.✓ Collaborated with customers regarding challenges; eased minds with targeted ideas to meet their specific requirements. Show less

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  Comter Systems Inc

  Apr 2017 - Jul 2020

  Operations Director

  ✓ Executed operational efficiencies for this federal contractor; supported federal, state, and commercial clients.✓ Reduced overhead expenses; implemented process efficiencies for proposal submission.✓ Developed efficient processes and buy-ins from stakeholders; implemented process checks for ADP payroll, AR, AP, bank transactions, and contractor payments.✓ Collated year-end data for Vice President to send to external CPA firm.✓ Created Excel timesheet templates in three days: reduced data-entry errors.✓ Managed all operational activities remotely during Covid-19 pandemic. Show less

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  Grit & Lavender - A Collaborative & Flexible Workspace

  Jan 2021 - now

  Operations Consultant

   Consulted remotely from Virginia via Zoom/MS Teams on operational efficiencies for this Co-Working Space. Implemented process efficiencies to reduce manual processing and save time. Researched and identified better Calendar-management software. Successfully went live July 2021. Created Dashboards from various data sources using Excel Macros, Power Pivot. Reconciled revenue data for previous years and implemented process for monthly reconciliation.

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  Adecco

  Oct 2021 - now

  Lead II

   Manage a team of 70+ reports (with 3 team leads) to drive production goals, per client needs. Implemented many new processes; allowing un-interrupted production with better quality outcomes. Engage with client, peers, team-members to find process gaps and implement process change towards improved metrics. Maintain team morale through communication, while delivering projects on time within required quality metrics.