Md Salim Uddin

Experience

• 

  Astech Limited

  Aug 2019 - Sept 2019

  Sub-assistant Engineer
• 

  Niloy Motors Ltd.

  Dec 2019 - Sept 2024

  1. Collect customer data to assess proposed customer potentiality and ability of installment.2. analyze, calculate and assesses customer information and submit the required documents and reports for further process.3. Collect monthly installment via deposit slip from customer and upload it into the system4. Provide information to customers on BRTA issues, registration and various other requirements.5. Preserve customer file (letter of commitment letter, payment slip and hand over the paper to the customer like DNP and DRC).6. Responsible for seizing vehicle on failing to pay installment by customer.7. To seize the bike, fill up the seize information, take pictures at different angles and bring the motorcycle to the right place & forward to seize plug8. Find critical customers, submitting case files, providing critical party information to the legal team and taking regular case updates. Show less

  • Senior Officer (Assessment, Sales & Recovery)

    Jul 2023 - Sept 2024

  • Officer (Assessment, Sales & Recovery)

    Dec 2019 - Jun 2023
• 

  Bangladesh Skill Development Corporation

  Jul 2021 - Jun 2023

  Student co-ordinator
• 

  Hyundai Bangladesh | Fair Technology

  Sept 2024 - now

  Executive - After Sales Service

  1. Develop and implement targeted marketing campaigns to promote maintenance, repairs, and diagnostic services.2. Plan and execute promotional offers, loyalty programs, and seasonal campaigns to attract and retain customers.3. Enhance digital presence through social media management and online advertising.4. Build strong relationships with customers and corporate clients through personalized communication and follow-ups.5. Negotiate and manage corporate agreements, ensuring mutually beneficial terms and long-term partnerships.6. Oversee billing processes and implement strategies for timely payment recovery from clients.7. Conduct surveys and analyze feedback to improve service offerings and customer satisfaction.8. Perform market research and competitor analysis to identify trends and refine marketing strategies.9. Collaborate with service teams to align marketing initiatives with operational goals and customer needs.10. Track performance metrics for marketing and billing recovery, providing actionable insights to management. Show less