Alison Wert

Experience

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  Cornwall Motor Speedway

  May 2015 - Sept 2017

  Canteen Operator

  -Cooking meals as efficient as possible-Keeping the canteen looking appealing and cleanly-Processing payments with speed and accuracy without a register-Counting inventory-Keeping customers satisfied with their service

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  Mark's

  Jun 2018 - Dec 2018

  Sales Associate

  -Keep the store clean and appealing to the customer-Processing payments with speed and accuracy including refunds-Assisting customers in the fitting rooms-Giving excellent customer service in order to help them with their needs and overall satisfaction

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  Calypso Waterpark

  Jun 2019 - Aug 2019

  Sales Attendant

  -Process payments with speed and accuracy-Keeping the store organized with an attractive appeal-Providing excellent customer service in a fast-paced environment resulting in increased customer satisfaction

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  Best Western® Hotels & Resorts

  Apr 2020 - Jun 2020

  Housekeeper

  -Preforming cleaning processes to ensure that all rooms are up to quality standards for future guests-Ensuring all communal spaces are clean and up to standards-Preforming many tasks to ensure the hotel is up to standard including fixing sinks, fixing door locks, opening safes, and knowing all emergency procedures.

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  LCBO

  Jun 2020 - Sept 2020

  Sales Associate

  -Had extensive knowledge of products being sold-Kept the store clean and appealing to the customer-Processing payments with speed and accuracy including refunds-Assisting customers with purchases-Brought out stock and filled inventory

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  The WORKS Kanata

  Sept 2020 - Mar 2021

  Bartender/Hostess

  -Greet customers-Make drinks with accuracy and speed-Count bar inventory-Keep workspace clean-Restock bar and fridge-Pack orders, greet guests and give takeout to waiting guests.

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  Seguin Patate

  Apr 2021 - Jul 2021

  Keyholder

  -Greet and take orders from guests-Organize delivery and takeout orders-Communicate orders to other stations and expo them to guests-Stocking and rotating food items, blanching, and cooking-Making sure all meat is cooked to temp-Filtering fryers, prepping food, setting up stations and cash, and receiving delivery orders.

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  A Taste of Health

  Jul 2021 - May 2022

  Team Supervisor

  -Using culinary expertise to create appetizing dishes for diners to enjoy-Duties include tasting dishes before going to customers-Restocking food produce as needed-Ensuring food is presented in an appealing manner-Helping plan weekly specials-Taking inventory and adding to grocery list-Helping servers-Doing dishes-Taking orders-Answering questions about the menu and food-Selling the food and drinks-taking payments-Communicating orders with kitchen staff-Seating customers, and helping with customer service and cleaning-Preparing the food and space for special events and serving them-Overseeing front and back of house restaurant operations-Ensuring customer satisfaction through promoting excellent service-Continuously monitoring employee performance, and identifying areas of improvement-Delegating tasks to ensure proper workflow-Ensuring team members meet deadlines for key projects and tasks-Addressing concerns or issues with identified team members-Providing training and overseeing orientation of new employees Show less

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  Groupe Nordik

  Jun 2022 - Sept 2022

  Supervisor

  -Oversee the operations of the department's various service points -Ensure that the teams respect the standards and procedures in place to ensure the quality of the customer experience-Provide support to teams on a daily basis-Ensure compliance with organizational standards with respect to hygiene, sanitation, health and safety at work, in collaboration with the Senior Manager-Manage work schedules-Ensure the integration of new employees including follow-up on training-Create the weekly focus for employees and ensure their motivation and promotion-Prepare supply orders for glasses, cutlery, etc.-Following inventories-Update menus-Ensure the management of special situations with customers-Carry out all other related tasks required by immediate superior Show less

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  Sheraton Hotels & Resorts

  Oct 2022 - Feb 2024

  Front Desk Agent

  -Manage online, phone and in-person room reservations-Welcome guests, check them in, distribute room keys and explain the hotel's amenities-Take payment from customers-Respond to guests' issues and complaints in a friendly, timely manner.

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  Days Inn by Wyndham

  May 2023 - Feb 2024

  Front Office Manager
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  Fresh Nature Cleaners

  Sept 2023 - Sept 2024

  Co-Owner

  Meeting with home/business owners to understand their cleaning expectations. Sweeping, washing, mopping, and polishing the floors. Collecting and disposing of general waste or recyclable items. Sanitizing and disinfecting areas or surfaces within a home. Dusting furniture, vacuuming carpets or rugs, and washing windows, ceilings, and walls. Responding to complaints and inquiries from customers. Planning for the business and investigating future ventures. Creating financial statements, including profit and loss reports for the business. Marketing services for potential customers and creating advertisements. Managing inventory and meeting budget goals. Show less

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  Scotiabank

  Mar 2024 - now

  Financial Advisor