G. Shane Harris

Experience

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  Fidelity Investments

  Jul 2013 - Aug 2017

  -Apart of WI Centralized Regression and Defined Contribution QA teams-Perform acceptance/integration testing-Collaborate with global team in China & India for project work-Perform after-hours production validations across multiple applications-Regression team Point of Contact for Authorization space-Coordinator for acceptance and production regression testing for Fidelity Customer ProtectionServices-Used VMware for testing on different operating systems.-Developed test strategies for front end and mid-tier systems.-Performed/debugged automation tests with Sahi Pro and Parasoft SOAtest tools-Worked with System Analysts to produce project requirements and determine story points whenusing SCRUM.-Data mined using SQL with Microsoft AQT tool.-Used Microsoft Visio and XMind when creating flow charts for different projects.-Coordinator for acceptance and production regression testing for FidelityCustomer Protection Services Show less

  • Quality Assurance Engineer

    Dec 2015 - Aug 2017

  • Associate QA Engineer

    Jul 2013 - Nov 2015
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  Avalara

  Nov 2017 - Oct 2019

  QA Specialist

  -Lead QA for the SaaS products, Avalara For Communication's Engine and Geo teams. -Create and implement test plans.-Field customer support tickets. -Document user stories and requirements from customer interaction.-Run SQL reports monthly for updated zip and NPA-NXX codes. -Scrum Master for Agile-based teams (both Scrum and Kanban) on multiple projects for testing on cloud- based services and Windows applications. -Perform API testing using Postman

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  First Citizens Bank

  Oct 2019 - Nov 2021

  Business Systems Analyst

  -Created and tracked user stories in JIRA-Managed test plans and execution-Led QA on Fraud, Risk Mgmt, & Reporting team-Stepped in as Scrum Master as needed on team in charge of replacing outdated BOB Advantage commercial online banking platform with a new “next generation” solution, delivering the full capabilities of the bank to current and future wholesale clients.-Wrote test cases using Gherkin syntax for use in automation.

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  Disney Streaming

  Nov 2021 - Sept 2023

  QA Analyst II

  -Lead QA for Onboarding/Commerce/Identity workstream for Disney+ and Star+ apps-Created regression test suites in Jira for ADK team-Monitored and manipulated network traffic using HTTP Proxy tools-Increased my knowledge of Linux coding to ensure efficient testing on new platform-Subject matter expert for all Star+ testing for multiple teams

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  SiriusXM

  Sept 2023 - now

  QA Analyst