Prajjwal Sharma

Experience

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  Ashpra Skills Pvt. Ltd

  Apr 2018 - May 2018

  Business Development Intern

  Worked on Government tendersResearch and development onMIS& NDMC portalsLearned about different marketing strategies aswellBrief Project on placements (Skill Development related)Maintained and built positive client relationships.Spearheaded special projects supporting profitable business direction.Helped teams with assignments and deliverables.Developed expertise and knowledge for consistent delivery of outstanding quality services.

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  JSSR

  Dec 2018 - Mar 2021

  Business Analyst

  Analysed different Business reports from all Departments of Business, Performed Market Research and Presented advanced business cases, ROI models, and change management programmes to senior stakeholders. • Gathering Requirements from business and Work Distribution to the outsourced Technical and Functional Team. • Performed duties of Scrum Master, Project Leader and Client Owner. • Stakeholder management for the entire project lifecycle and base product roadmap • Making and working on Microsoft Power Bi reports and Power Bi Integration with the software and other required configuration. • Assists in testing, troubleshoots issues and finds solutions • Wireframes, DFDs, Workflow Diagram, Basic Technical Architectures and GAP Analysis, Documentation: BRD, FRD, SRS, project road map, release plan milestones, RCA, RACI. • Worked on ERP Supply Chain Projects for Nilkamal Ltd, Bikano, Halidram and multiple other Projects. • Conducted root cause analysis to formulate countermeasures to loopholes & lags and improve operations. • Improved process automation end-user knowledge, producing documentation on protocols, system modifications and programming flows.• Presentation based on Vendor and in house requirements. • Proposal Documentation and Phase wise documentation and Invoicing. • Coordination with vendor within in the Contract.• Maintained excellent employee relationships by cultivating supportive, positive, and helpful working environment Show less

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  Provana

  Mar 2021 - Jul 2022

  Business Analyst - Product and Client Operations

  • Managed SaaS products like iConnect 24x7 and iCAP, liaising between law firms, banks, and tech teams.• Balanced product development with client relationship management, ensuring timely delivery and high client satisfaction.• Created wireframes, ER models, workflows, and BRDs, and led Agile ceremonies using Azure DevOps.• Conducted product demos, supported marketing strategies, and handled pre-sales activities.• Ensured compliance with GDPR and data privacy regulations in product enhancements and customizations.• Improved process automation through detailed documentation and solution design. Show less

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  NEC Corporation India Pvt Ltd.

  Oct 2022 - now

  Business Analyst - Product Management

  • Led smart city projects (Citizen Engagement Portal, ICCC, MiEye Video Analytics) across India, the Middle East, and the U.S., managing stakeholders and ensuring timely delivery.• Coordinated multi-region projects using virtual platforms for seamless global stakeholder engagement.• Directed content creation, COO meetings, and senior management reporting to maintain clear communication and progress updates.• Led Agile sprint ceremonies and supervised quality testing (functional, regression, and sanity) to meet high standards.• Managed technical deployments involving JavaScript, React, React Native, and high-availability setups.• Maintained strong client relationships, managed customizations, and ensured commercial success through effective negotiations.• Designed wireframes, ER models, workflows, and collaborated with marketing to enhance product solutions.• Oversaw vendor management and quality control using tools like SonarQube, BlackDuck, and OWASP.• Conducted market research and created reports supporting development strategies. Show less