Catharine Vousden

Experience

• 

  Center Parcs

  Nov 2008 - Aug 2009

  Customer Assistant and Administration Assistant
• 

  William Hill

  Feb 2011 - Dec 2013

  Customer Advisor
• 

  Dumfries and Galloway Council

  Sept 2013 - Aug 2015

  • Responsible for implementing and maintaining a Customer Relationship Management (CRM) system• Analyse business processes• Designing and delivering training packages• Operational maintenance• Strategic planning• Running and analysing report data

  • HR Systems Development Officer

    May 2014 - Aug 2015

  • HR Graduate Placement

    Sept 2013 - May 2014
• 

  Smurfit Kappa

  Sept 2015 - Aug 2017

  During my time at Northampton I worked with Smurfit Kappa's customers to provide innovative solutions with a particular focus on customer service, cost take out and business development. I worked on a number of internal projects, including the design and implantation of an improved enquiry process.

  • HR Graduate

    Jan 2017 - Aug 2017

  • Commercial Manager

    Jan 2016 - Jan 2017

  • Graduate Programme (Sales)

    Sept 2015 - Jan 2016
• 

  University of Leeds

  Aug 2017 - now

  Research Support Officer