
Marcos Rivera
Sales/finance consultant

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About me
Senior Support Engineer
Education

American International University
2011 - 2013Bachelors of Science Criminal Justice/ Forensic Science
DeVry University
2004 - 2006Electronics and Computer TechnologyCoursework in PC Systems and Networks, Digital Electronics Fundamentals, Computer Applications for businesses and Technical Mathematics
Experience

Various Automotive Dealerships
Jan 2004 - Jan 2013Sales/finance consultantCoordinated negotiated financial transaction and sales deals for various automotive companies (Bentley, Lamborghini, Honda, Toyota, Nissan, Acura, and Buick). My average success record ranged between 15 to 20 deals a month.Negotiate financial dealsManage a well-organized customer databaseEstablish quality customer relationshipsEvaluate sales leads Manage vehicle inventory databaseTrain and mentor junior employees

Tek by Day
May 2005 - May 2014Computer TechnicianProvided affordable PC repair and technical support for the Chicago land community. Repaired PCs, Laptops, and cell phonesBuild high end custom PCs (Gaming, Video and Photo editing, home use)Re-purposed serviceable computer parts to build affordable computers for clientsProvided malware removal servicesTroubleshoot hardware and software issuesTroubleshoot driver/firmware issueTroubleshoot boot issuesReplace broken screensRepair Android phonesTroubleshoot startup issuesRe-imaged computersWi-Fi Setup and security servicesTV RepairMotherboard solderingCar Audio/videoSurround sound installation Show less

G4S Secure Solutions
Apr 2013 - Sept 2017Custom Protection OfficerEnsure the safety of business establishments and personnel (BP Oil Refinery, Bank of America, TD Bank, Las Olas Isles) nationwide.Periodic visual inspectionsTheft preventionWeapons ChecksBehavioral analysis and threat preventionIncident Reports and documentation

TEKsystems
Aug 2017 - Nov 2017Infrastructure Support Technician
Baptist Health Bethesda Hospital
Nov 2017 - nowSenior Support Engineer
Licenses & Certifications
- View certificate

CompTIA A+
CompTIAFeb 2017 - View certificate

Security+
CompTIAAug 2017
Languages
- enEnglish
- spSpanish
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